Travel mate P4 Model no: TMP416-41, P4 - key keyboard is lit and screen is blank.

Jimbo2477
Jimbo2477 Member Posts: 2 New User
edited 12:09AM in TravelMate and Extensa

struggling with my P4 - key keyboard is lit and screen is blank. Also getting a short beep when I plug in the charger and an orange light that eventually goes blue.

I have tried -

Ensuring brightness is up.

Resetting by pressing power button for 30 -45 secs.

Resetting battery with a paperclip.

trying a different plug socket.

Im totally stumped,

if anyone can help I’ll be very grateful!

[Edited the thread to add model number to the title]

Answers

  • billsey
    billsey ACE Posts: 35,254 Trailblazer

    Do you have an external monitor you could connect to see if the video is working there? That might tell us if the issue is with the screen or with the rest of the system. You state that it's a P4, but there have been hundreds of different P4 models over the years. Which is it? Your full model number is usually on the same sticker as your serial number, it should look something like TMP4-xxx-xxxx. Depending on laptop age it might be the CMOS battery…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Jimbo2477
    Jimbo2477 Member Posts: 2 New User

    thanks it’s a TMP416-41

    Tried connecting to a monitor with hdmi and no signal received from the laptop

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