PHN16-71 How do I escape the bsod loop saying: INACESSABEL_BOOT_DEVICE in a dual boot setup

MuhammadAhmad
MuhammadAhmad Member Posts: 4 New User
edited January 15 in Predator Laptops

Hi, I just tried to set up dual windows boot on 2 internal ssds and now my laptop is stuck in a bsod loop.

I got a new 1 tb ssd and wanted to move windows on that one. I decided to do a fresh install to get a Clean c drive so I installed windows 11 to a partition in the new ssd planning to remove the pld one later and rearranging some files. Then I tried to boot from that ssd and it gave the error: iNACESSABEL_BOOT_DEVICE

Now it's stuck in this bsod loop and I can only access bios.

Attempts to fix:

1. Reset bios to defaults

2. Tried to enter WinRE through all methods but none worked

3. Made a bootable USB but it only reads its own partitions(even though bios recognizes both ssds) and not the ssds in the process of installation and revocery attempts through cmd

4. Removed each disk one by one:

Remove oem ssd: no boot device found

Remove new ssd: doesn't go beyond POST and BIOS, just restarts before attempting to start windows. Also swapped pcie ports of both ssds and nothing changed(neither is damaged)

5. Disabled fast boot and VDM, register all ports on VDM

I have checked the bios and it doesn't have the option to select the drive to boot from but just USB and windows boot manager which leads to the problem. If there is some setting that can reset the configurations of WBM please help me identify them in the bios.

Due to the fact that I can only enter the recovery mode in the USB and it only uses that drive, many troubleshooting command line tools are unavailable

Device specs:

Acer PHN16-71

OS: Windows 11 24H2 (last working one)

BIOS: v1.18

[Edited the thread to add model name to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 13,292 Trailblazer
    edited January 16

    You must have done the clone wrongly or the clone is corrupted and that is why its not working and you get a BSOD loop error. The PHN16-71 laptops oem 512GB M.2 SSD NVMe Gen 4 x4 drive is a SK Hynix – HFS512GEJ9X125N model drive (I'm using the same laptop) so go to the Macrium Reflect for Hynix software and see their guides of how to do a clone properly with the software, as you have done something wrong. Also you can use the new drives 1TB cloning suggested software also, as that is probably where you went wrong.

    I suggest that you turn the laptop off by pressing the power key for 10 seconds, undo the back cover and take the new drive out and put the original M.2 boot drive into boot slot SSD1 and insert the new 2nd 1TB SSD into slot SSD2 (as shown below) and do the clone again,

    After the cloning is finished take the original boot drive out and insert the new 1TB cloned drive into the boot SSD1 of the laptop and reboot the PHN16-71 as it will boot 100%, then you can do whatever you want with the M.2 oem SSD in the 2nd SSD2 slot, but first format it clean of the bootable Win-11 OS. Good luck.

    PHN16-71 SSD drives which SSD1 is the boot drive and SSD2 is the slave drive.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • MuhammadAhmad
    MuhammadAhmad Member Posts: 4 New User

    the drives are installed in that order and for the cloning I can only install windows or repair from a USB drive. When I try to do that now it says windows 11 can't be installed on this drive(oem c partition). Thus I formatted the otherother ssd, made a new partition of type gpt, ntfs. Now I tried installing to it and it leads to the error I mentioned in the update.

  • MuhammadAhmad
    MuhammadAhmad Member Posts: 4 New User

    Update:

    Tried to install windows to the new ssd after loading the storage controller driver(irst).Got into self repair and formatted the new ssd(lexar nm790) to gpt ntfs and made a simple partition. Windows installation Works till the end and says that an error occurred, need to restart. After restart there is another windows boot manager option in bios but it results in the same error.

    Now that I can atheist access my ssds from the command line and see the working windows files if anyone knows the commands needed to change the boot drive or load windows from a specific drive please help.

  • MuhammadAhmad
    MuhammadAhmad Member Posts: 4 New User

    Update solution:

    Make a bootbale USB with Windows using rufus

    Choose it as the primary boot device

    Navigate through the installation until asked to select drive

    Click load drivers and load your storage controller drivers from providers website

    Delete all partitions on the drive number to install to

    Complete installation process

    I don't know what caused the initial corruption installation to begin with.

  • StevenGen
    StevenGen ACE Posts: 13,292 Trailblazer

    Hey MuhammadAhmad, I though that you had a Rufus bootable USB and that is how you were doing the clean install, as that is the proper way in your situation to do a clean install of windows in these laptops. Anyway good that you solved the problem and you let us know your situation.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍