My Bluetooth suddenly disappears on Aspire C24-1651 AIO PC. How to fix this?

Benjastro
Benjastro Member Posts: 2 New User
edited 3:13AM in All-In-One PCs

Hello, maybe there's someone who have the same issue like me on AIO PC Aspire C24-1651 that bluetooth suddenly disappears while im using it, i've been trying to reboot and reinstall BT driver but nothing changed. Can u help me with this issue? thanks.

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,601 Trailblazer

    Hi, do I system restore, type restore in Search and click on "Create a restore point" and on "System Restore", select a date to when BT was still working.

  • Benjastro
    Benjastro Member Posts: 2 New User

    i do make restore point yesterday, but it's still same

  • StevenGen
    StevenGen ACE Posts: 12,757 Trailblazer

    The Aspire C24-1661 AIO has the below Wi-Fi/BT Intel or Atheros cards and if the driver disappears you need to refresh the driver like in the guide below first, if that doesn't work then you need to reinstall the Bluetooth and WLAN drivers again with a clean install and if that doesn't work which is unusual as these cards are very reliable, then the card is faulty and you need to replace that. Good luck.

    Refresh BT

    Go to > Device Manager > Bluetooth > select Intel Wireless Bluetooth > right click Properties > Driver > Update Driver > Browse my computer for drivers > Let me pick from a list of available drivers on my computer > and then pick the last and most recent dated BT driver that is in that list, and reinstall that driver, as afterwards your BT should work.

    C24-1661 cards Acer fitted to this AIO

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍