AN516-54-54W2 trying to link my computer to a account but it keeps on telling me it's linked

Diplexleaf64
Diplexleaf64 Member Posts: 3 New User
edited January 15 in Nitro Gaming

I'm trying to link my computer to a account but it keeps on telling me it's linked but because i don't have a warranty on my computer support wont help me delete the other account is there anyway for me to delete it

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,938 Trailblazer

    Hi @Diplexleaf64 you can download the app without an account, just search for the exact model.
    If you tell me the model, I can help you find your download site.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • Diplexleaf64
    Diplexleaf64 Member Posts: 3 New User

    model is acer AN516-54-54W2

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,938 Trailblazer

    Is AN516-54 or AN515-54?

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • Diplexleaf64
    Diplexleaf64 Member Posts: 3 New User

    I fount it thank you so much i've been having a headache from this

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,938 Trailblazer

    I think the 16 doesn't exist, here is the download page for the 15:

    Product Support - Nitro AN515-54 | Acer United States

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • Diya1811
    Diya1811 Ally Posts: 247

    To remove a linked account from your computer, start by checking the account settings. Many applications or services have options like "Accounts," "Linked Accounts," or "Connections" where you can directly remove linked accounts. If that doesn't work, try accessing the account from a different device or browser. This can sometimes help reset the account settings and allow you to manage the linked accounts more effectively

    Click on "Yes" if it answers your question or Click on "Like" if you find my anwer useful

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