AN516-54-54W2 trying to link my computer to a account but it keeps on telling me it's linked

Diplexleaf64
Diplexleaf64 Member Posts: 3 New User
edited January 15 in Nitro Gaming

I'm trying to link my computer to a account but it keeps on telling me it's linked but because i don't have a warranty on my computer support wont help me delete the other account is there anyway for me to delete it

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,938 Trailblazer

    Hi @Diplexleaf64 you can download the app without an account, just search for the exact model.
    If you tell me the model, I can help you find your download site.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Diplexleaf64
    Diplexleaf64 Member Posts: 3 New User

    model is acer AN516-54-54W2

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,938 Trailblazer

    Is AN516-54 or AN515-54?

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Diplexleaf64
    Diplexleaf64 Member Posts: 3 New User

    I fount it thank you so much i've been having a headache from this

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,938 Trailblazer

    I think the 16 doesn't exist, here is the download page for the 15:

    Product Support - Nitro AN515-54 | Acer United States

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)