while doing a heavy task on laptop its hang and turn off its screen why

AyushNegi
AyushNegi Member Posts: 1 Newbie

why it happend

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,579 Trailblazer

    Overheating or/and insufficient available memory are the main reasons, corrupted (GPU) drivers are a secondary cause, if the laptop is more than 3 years old check the battery condition (powercfg /batteryreport). Try Balanced Power Plan and turn off Turbo Boost, keep the power adapter plugged in and the battery 100% charged when gaming. To reduce memory use (should not exceed 60%) uninstall bloatware, 3rd-party pre-installed programs, browsers and virus checkers and trial versions that are running at the background, Check the number of background apps running at the background in Task Manager-Processes, if more than 80 disable the Startup apps in Task Manager,, bloatware and programs you don't need. Boot to Safe Mode and see if the system hangs when watching videos or some large offline program. If no issues uninstall the dGPU driver and just reboot.

  • Diya1811
    Diya1811 Ally Posts: 239

    @AyushNegi

    When a laptop hangs and turns off its screen during heavy tasks, it could be due to overheating, insufficient RAM, software issues, hardware problems, or malware. To troubleshoot this issue, start by ensuring that your laptop's vents are clean and unobstructed to prevent overheating. You can use a cooling pad for additional support. Next, check your laptop's RAM capacity and close any unnecessary applications running in the background to free up memory. Ensure that your operating system and all drivers are up to date to avoid software-related issues. Run a diagnostic test to identify any potential hardware problems, such as issues with the hard drive or RAM. Finally, perform a full system scan with an updated antivirus program to detect

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  • graceava234
    graceava234 Member Posts: 1 New User
    edited 7:43AM

    It sounds like your laptop might be overheating or running into hardware limitations. When performing heavy tasks, the CPU or GPU could get too hot, causing the system to shut down or the screen to turn off as a protective measure—kind of like how you wouldn't want to miss your sub des tages from Subway! Make sure your laptop’s cooling system is working well, and check if there’s enough ventilation. Also, try closing unnecessary applications to free up resources. If the problem continues, there could be an issue with your hardware, so it might be worth consulting a technician.