Predator PO3-640-Can't login into pc after BIOS update.

MouseOnMars
MouseOnMars Member Posts: 8 New User
edited January 12 in Predator Desktops

I downloaded the latest BIOS update onto a USB for my ACER Predator PO3-640. The issue is that I didn’t remove one of the files/folders (Appendix folder) that contained a PDF file when I updated to the latest BIOS version. After doing so and starting to play, my game crashed, and I got a warning message where I essentially had to shut down the computer. When I did that, I couldn’t access the computer/Windows anymore. I’m prompted to choose a language, and after that, I have six options, including something related to UEFI, default recovery, quality recovery, and some other options, but I can’t perform any type of recovery because they all fail.

I formatted the USB stick and tried downloading an older BIOS version onto it, this time removing the PDF files—so I believe I did it correctly. However, when I updated to an older BIOS version and the computer started, I received an error message that said: "Setup settings error, CMOS checksum error, or CMOS battery loss occurs. Default settings loaded." I also got this error message the first time I updated the BIOS, but back then, I was able to log in and play. Now I can’t access the computer at all.

I have tried to remove the CMOS battery and wait for a while and then plug it in but still the same issue, I tried to install windows tool onto the USB but it seem not to be able to find it/recognize it in the BIOS so it didn't work either. I really don't know what to do and is my motherboard maybe cooked, please help.

[Edited the thread to add model name and issue detail to the title]

Answers

  • MouseOnMars
    MouseOnMars Member Posts: 8 New User

    This is how my BIOS is looking when I enter it, is there anything I need to change?

  • MouseOnMars
    MouseOnMars Member Posts: 8 New User

    And this is where I end up when I don't go into BIOS, most of the alternativet are some sort of recovery but none of them works (sorry thst it is in swedish).

  • Larryodie
    Larryodie Member Posts: 1,788 Community Aficionado WiFi Icon

    Have you tried F9 while in bios to load the default then F10 to save and exit bios ?

  • Larryodie
    Larryodie Member Posts: 1,788 Community Aficionado WiFi Icon

    Also you want to do a restore to an earlier date on the recovery options.

  • MouseOnMars
    MouseOnMars Member Posts: 8 New User

    I have tried that but it does not work and for some reason I am not able to do any kind of recovery since it fails to do so everytime I try 😪

  • Larryodie
    Larryodie Member Posts: 1,788 Community Aficionado WiFi Icon

    Create an USB Windows on another computer or you can do it on a DVD unit.

    Insert your USB drive

    Enable BOOT Enable in Bios

    Then reboot tapping the F12 key, you should see the USB in your boot selections.

    Boot and follow instructions.

    https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d

  • MouseOnMars
    MouseOnMars Member Posts: 8 New User
    edited January 12

    I have checked on youtube and downloaded rufus and windows 11 onto a USB but it can't find the USB for some reason in the booting but in the BIOS Flash I can find it...I really don't know why.

  • Larryodie
    Larryodie Member Posts: 1,788 Community Aficionado WiFi Icon

    Create USB win drive on a another computer, then boot enable, reboot while tapping the F12 key .

    See my attachments

  • billsey
    billsey ACE Posts: 35,080 Trailblazer

    The issue isn't with the BIOS update, but with your boot drive instead. Try to repair that first instead of doing a full reinstall.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • MouseOnMars
    MouseOnMars Member Posts: 8 New User

    Somehow I managed to get into my pc by inserting the USB and I got into the pc however I did put "removable device" as first choice to boot instead of "windows boot manager". I don't know if that did anything but I managed to get into my pc without needing to reinstall windows BUT one of my ssd drives is gone, I can't find it but it was there before and is booted in my pc.

  • MouseOnMars
    MouseOnMars Member Posts: 8 New User

    How do I manage to do that?

  • billsey
    billsey ACE Posts: 35,080 Trailblazer

    First step, now that you are booting into the OS, is to open Disk Management and look at the drives. Put a picture up here for us if possible. You should be able to see all the partitions, so from there we might be able to help understand what was going on. Also tell us just which drive are installed, so we can try to match that up with what Disk Management is showing. The boot order in the BIOS doesn't help with anything, since it is a UEFI boot environment, so Windows Boot Manager is always used. The boot menu, which has to be enabled in the BIOS, is what is used to select an alternate boot device, not the BIOS.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.