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program installation

Member Posts: 2 New User

Hi, I´ve an extern DVD connected with USB at the keyboard. This device is OK according to the computer (Acer W510). When I put in a CD-Rom to install a program so is the computer turning off the DVD-player. I can sometimes see it under Computer but when I click on it it´s gone. I can´t install the program because I can´t find Install.exe and it don´t start automatically. I couldn´t find any answers anywhere. Can you help me?

Best regards

[edited for privacy], Sweden

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Answers

  • Member Posts: 78 Troubleshooter

    It seems you have a dvd plugged into a keyboard.  If this is the case the keyboard may not be providing enough power to operate the dvd.  Try plugging the dvd into the computer directly or by a hub and see if it might work. 

     

    You could plug the dvd into another computer to be sure it works okay.

  • ACE Posts: 35,857 Trailblazer

    Yes, very likely there is not enough power. If you have access to a powered USB hub, that would fix it.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Member Posts: 2 New User

    OK, thanks, I understand that my tablet don´t have the power to drive a DVD-player. Strange, because I had it connected to the powercord. If I would like to install a specific programme I must do that over the Internet. Well it isn´t a real computer just a Internetconnector so ;-)

    best regards

    Inga-Lill

  • ACE Posts: 35,857 Trailblazer

    You might think about investing in a powered USB hub, the hub itself will provide the power to your DVD player without requiring excess power from the tablet. You can also copy the DVD/CD to a thumb drive and use that for installs. A thumb drive uses a lot less power since it doesn't have to spin up a motor.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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