Aspire5-Performance is slow but now I can't get to BIOS asking for password?

Tomas_B
Tomas_B Member Posts: 6

Tinkerer

edited January 12 in Aspire Laptops

I have the Aspire 5 (5625U) since 2023 and no longer than 6 months in it lost its ability to fast boot - it takes a couple of minutes until I see the Windows 11 login screen. I did try some quick troubleshoot but ultimately didn't make a big deal out of it because I was mostly using my other laptop I got from work, but now that I want to use it regularly again, I thought I'd solve this fast boot problem, but when I try to enter the BIOS I'm asked for password??? Why and where did it come from? I remember accessing it a couple of times over a year ago when trying to find a quick solution and the password wasn't there!

[Edited the thread to add model name and issue detail to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,381 Trailblazer

    Hi, the only way to remove a BIOS Supervisor password is by reprogramming the EEPROM by Acer Services in your country for a small service fee. Sometimes they will replace the EEPROM for additional costs.

  • Tomas_B
    Tomas_B Member Posts: 6

    Tinkerer

    Excuse me, what? WHY should I pay for something that wasn't my fault? Your company put out a faulty product, it's your responsibility to fix it. Give me some patch that removes the unwanted BIOS protection and makes the computer boot fast again or send me to the nearest service center where they do it for free. When I as the user only install recommended official updates, how am I at fault the computer doesn't behave as it should?

  • Axxo
    Axxo Member, Ally Posts: 1,242

    How to remove Acer laptop 10-digit bios password:-

    Boot while while pressing/holding F2 to get into the BIOS / UEFI
    When the enter password window appears then press Enter 3 times
    Enter unlock password window will appear, with Key: 4545454545 etc.
    Enter the code into form field below and press Send Request button

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