Acer repair location in NYC? My Acer Aspire Switch Alpha 12’s battery needs to be replaced.

Kane_Collins
Kane_Collins Member Posts: 2 New User
edited January 1 in Switch Series

Hello everyone.

My Acer Aspire Switch Alpha 12’s battery needs to be replaced.

I signed up to this community seeking a recommendation on a legit Acer repair site.

Removing the LCD from the backing is a beast and I didn’t want to go to any ole repair site without asking here first.

Does anyone know of a high-quality repair tech in the NYC area that has familiarity with this repair?

Thanks!

[Edited the thread to add issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,018 Trailblazer

    Hi @Kane_Collins I recommend that you contact the Acer office in your country directly:

    www.acer.com/support

    Also expect more responses from friends in the community who live in your area and have more information.


    Regards and Happy 2025.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • Kane_Collins
    Kane_Collins Member Posts: 2 New User

    Thanks Alejandro for your response.

    I think Acer support directed me to a paid 3rd party service for off-warranty support.

    I'll check again though. Happy 2025!

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,018 Trailblazer
    edited January 1

    As you mentioned, they must be workshops approved and authorized by Acer.
    Regards.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • billsey
    billsey ACE Posts: 35,055 Trailblazer

    I'm on the wrong side of the country to help with a recommendation, but any competent technician can do the job. They only have to be wary of the one ribbon cable that runs between the motherboard and the pogo pins that connect the keyboard. When you pull the cases apart it's not too difficult to tear that.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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