Games crash and then are stuck in low fps, go into BSOD after restart in Nitro AN515-58

glsftw
glsftw Member Posts: 2 New User

This is a recurring problem and I've sent the laptop to repair shops under warranty claims, including factory warranty, no fault was found and no working solution was proposed.

My laptop specs are:

Nitro AN515-58

RTX 4050 laptop GPU

12th Gen Intel(R) Core(TM) i7-12650H 2.70 GHz

16.0 GB (15.7 GB usable) RAM

Windows 11 Pro

The BSOD screen shows a "VIDEO_DXGKRNL_FATAL_ERROR" message.

Answers

  • glsftw
    glsftw Member Posts: 2 New User

    Worth mentioning that the crashes most often happen when there's a lot of visual effects during gameplay, like sparks, fire, etc.