Aspire 7 a715-79g-Query about my laptop abruptly shutting down

Dietcoke2006
Dietcoke2006 Member Posts: 7

Tinkerer

edited December 21 in Aspire Laptops

After just two months, my laptop Acer Aspire 7 a715-79g abruptly began to be sluggish and shut down without warning or notification this morning as I was working on a school assignment. I have attempted several methods to turn it on, but it just won't turn on no matter what I do. It stopped charging as soon as it shut down, and I'm afraid of what might happen as a result of this situation. It came as quite a surprise to me because this has never happened to me before, even prior to this I had a acer laptop which lasted for almost 10 years with no such issues. I, then opened it up as as found something outrageous,so, I was keen on knowing if this is fixable or not and please don't pay too much attention to the thermal paste application

Thanks.

[Edited the topic title to include model number]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,500 Trailblazer
    edited December 22

    Your Aspire 7 A715-79G should be under Acer warranty and you should not have opened this laptop up like you did, as that area where those capacitor are, looks like its got liquid/moisture damage and that shorted those capacitors out, which is NOT covered by the Acer warranty. You need to take your laptop to an experienced technician that knows his stuff and can diagnose the exact problem and clean that mobo area and replace those chips for the laptop to work again, its a simple job and should be cheap to fix. Good luck and hope this helps you out.

    As you can see in the caption those capacitors have been affected by moisture in the darkened area and that is where this laptops problem is.

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