Acer Nitro 5 AN515-54 brand new battery doesn't work despite the battery icon showing 100%

NateGreatQC
NateGreatQC Member Posts: 2 New User

Hello, I've recently bought a brand new battery from Wal-Mart that said was compatible with the acer nitro 5 AN515-54 (i did a quick look at the specs to make sure it matched my laptop model). It does not want to work since installing it, showing the battery icon at 100%, the icon also showing that it is charging and the little light on the side of the laptop for the charging also showing a orange color and is blinking. I've searched everywhere for the solution, attempted to turn it off and on again, installing updates, uninstalling the battery stuff on the device manager and have also tried doing a battery report (attached to this message) to no result. I am truly stumped and don't know how to tackle this problem, any advice is greatly appreciated.

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