Acer Spin 5 Blank Screen After Failed Firmware Update
I'm writing to seek assistance with my Acer Spin 5.
I recently attempted to update the firmware but encountered a power failure during the process.
Since then, the laptop screen remains blank, although the keyboard lights up.
I've tried to recover the BIOS by following these steps:
- Powered off the laptop.
- Pressed and held Fn+Esc.
- Insert the Fat32 formatted USD disk with the copy of my *.fd firmware downloaded from Acer Support site
- Pressed the power button while continuing to hold Fn+Esc.
- Released Fn+Esc after about 2 seconds, when the laptop rebooted.
- After the reboot, the laptop turned on, but the screen remains blank. I'm unsure if this is the expected behavior during the recovery process or if there are further steps I should take.
I was using the BuzKL114.fd firmware file to perform a manual recovery, but without success.
I've only found guides for recovering for other model, and im not sure if it needs the Crisis disk, which I believe that its unique according to the model.I kindly request your guidance on how to proceed with the BIOS recovery or any other troubleshooting steps that might help resolve this issue
Thank you for your prompt attention to this matter.
Sincerely,