Nitro V15-41-Randomly shuts down while playing high end games, it's not overheating, max temp. 80°C

KanishkaS
KanishkaS Member Posts: 2 New User
edited December 15 in Nitro Gaming

I recently bought Ryzen 7 7435hs with RTX 4050 model, The laptop randomly shuts down while playing high end games, no its not overheating as well I checked, the max temp it ever reached was 80c. What do I do now?

[Edited the thread to add model name and issue detail to the title]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,417 Pathfinder

    @KanishkaS

    Does it shut off immediately or show a blue screen before shutting down?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • KanishkaS
    KanishkaS Member Posts: 2 New User

    @AnhEZ28 No it immediately shuts down, no blue screen

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,417 Pathfinder

    @KanishkaS

    Try the power reset: turn off the laptop, unplug the charger, and hold the power button for 15 seconds.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!