Acer Swift Go 14 SFG14-63-R2PL-Netbook Losing 10% charge a day when completely turned off

St246
St246 Member Posts: 7

Tinkerer
edited December 6 in Swift and Spin Series

When the netbook is completely turned off, it loses about 10% of its charge in a day. +-.

Fast start turned off. Maybe sb know what stealing energy?)

[Edited the thread to add model name to the title]

Best Answer

  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    Answer ✓

    There are a few things that can use battery when you think you are shut down. As suggested you might have something plugged into the USB port that has the feature of charging devices when the laptop is off:

    image.png

    If you don't have anything plugged into that port then the ideas I was approaching in my first message are relevant, are you doing a full shutdown or hibernate, or just sleeping? Do you have Wake on LAN enabled (it is on by default)?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • sri369
    sri369 ACE Posts: 2,822 Pathfinder

    Look into BIOS and see if "always on" USB is toggled to ON. If yes, turn it off.

    Also it could be a case of a bad or old battery. How old is your system.

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  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    What computer do you have? Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. Needless to say, different models have different features, so your answer could be completely different than what was suggested. What OS is running on it? Are you shutting it down completely, allowing it to hibernate or just closing the lid so it sleeps? A full shutdown or hibernation usually doesn't leave you with any power draw unless a USB port is set to charge even when the system is off. But, there are other things that can cause a draw…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • St246
    St246 Member Posts: 7

    Tinkerer
    https://community.acer.com/en/discussion/comment/1312287#Comment_1312287

    Thank you for the answer. But it was already turned off. Notebook just bought this year. Windows 11. Acer Swift Go 14 SFG14

  • St246
    St246 Member Posts: 7

    Tinkerer

    Thank you for the answer too. My notebook Windows 11. Acer Swift Go 14 SFG14

    Before i thought that fast start could be a reason. But not. After turned off, nothing changed

  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    There have been a lot of different Swift Go 14 models over the years, we need the actual model number. Your full model number is usually on the same sticker as your serial number, it should look something like SFG14-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Axxo
    Axxo Member, Ally Posts: 925

    To fix this problem, try to press and hold the Power button for about 15 seconds after your device shuts down.

    This will force your laptop to go into the deep shutdown mode.

    After doing that, your laptop will be completely turned off and there won’t be any battery drain issues.

    You could read through the link below for more troubleshooting steps:-

    https://windowsreport.com/battery-drain-shutdown/#:~:text=4.-,Press%20and%20hold%20the%20power%20button%20for%2015%20seconds,after%20your%20device%20shuts%20down

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • St246
    St246 Member Posts: 7

    Tinkerer
    https://community.acer.com/en/discussion/comment/1312468#Comment_1312468

    Understood. This is my model "Acer Swift Go 14 SFG14-63-R2PL (NX.KTSEU.005)"

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,456 Pathfinder

    @St246

    Go into the Quick Access app, and turn off the Power-Off USB charging.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    Answer ✓

    There are a few things that can use battery when you think you are shut down. As suggested you might have something plugged into the USB port that has the feature of charging devices when the laptop is off:

    image.png

    If you don't have anything plugged into that port then the ideas I was approaching in my first message are relevant, are you doing a full shutdown or hibernate, or just sleeping? Do you have Wake on LAN enabled (it is on by default)?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • St246
    St246 Member Posts: 7

    Tinkerer
    https://community.acer.com/en/discussion/comment/1312672#Comment_1312672

    Thanks for the answer. Almost the whole time, I had a USB module for a Bluetooth mouse inserted.

    I pulled it out now and will leave the laptop turned off overnight and see if the battery drops to 10% again.

    When I turn off the laptop, it only goes into full shutdown. Not sleep, not hibernation, not deep sleep. Just full shutdown. I will check more and answer again in 1-2 days after collecting information.

  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    Yes, that dongle likely kept the Bluetooth active at all time, even when fully turned off, since that port is designed to stay powered at all times. May I ask why you have a Bluetooth dongle installed? The laptop has Bluetooth built in, so shouldn't need a separate dongle. If the mouse were not Bluetooth you might need the dongle, but just pairing the Bluetooth to the mouse should have it working without.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • St246
    St246 Member Posts: 7

    Tinkerer
    https://community.acer.com/en/discussion/comment/1313434#Comment_1313434

    I thought so too, but no(. Yesterday I charged the netbook to 100% and full turned it off completely. 24 hours later I turned it on, and it now 92%. No USBs or anything else were turned on. Don`t understand, what else. When i use it, the battery save is very good and long, but when full turned off, just lose to 10% / 24 hours……

  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    If you have Wake on LAN enabled, and it's enabled by default, then the WLAN card is powered even with the laptop turned off.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • St246
    St246 Member Posts: 7

    Tinkerer
    https://community.acer.com/en/discussion/comment/1314031#Comment_1314031

    I disabled Wake on LAN yesterday, charged it to 100%, turned it off fully charged. Exactly 24 hours passed, turned it on and now it's 93%. And from summer when i bought the netbook, i used him maybe twenty times and not much.

  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    With it fully turned off and nothing in that port the only thing that I can think of that would be using power is the network, so I'm at a loss to suggest anything else.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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