A314-22 , what BIOS version I need to update to get rid BSOD

sharedforus
sharedforus Member Posts: 7

Tinkerer

edited December 9 in Aspire Laptops

I often get BSOD on Windows 11, with a typical message "Memory Management" I have tried reinstalling several times but the BSOD still appears

My current BIOS is BIOS Insyde Corp 1.1.0, the version available on the official Acer is 1.2, and several versions below it

Do you have any experience with this version of BIOS?

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,136 Trailblazer

    Hi, download and install BIOS version 1.21 dated 2022/12/13 and if you never replaced the battery in 4 years consider that too. Go online and paste these two commands in the Command Prompt opened as administrator: Dism.exe /online /cleanup-image /restorehealth and press Enter than this command: SFC /scannow and press Enter, that should complete with "…..did not find any integrity violations", repeat SFC till you see that. If you decide not to replace the battery yet run a battery report to check the condition: paste this in the command prompt: powercfg /batteryreport and open the report with your Edge browser, right click and select "Print to Microsoft PDF", attach the report to your reply, type @Puraw or use "Quote" when you reply so I will get an alert.

  • sharedforus
    sharedforus Member Posts: 7

    Tinkerer

    edited December 9

    Hi @Puraw
    Thanx for your help

    I did :

    Dism.exe /online /cleanup-image /restorehealth

    but it stuck in 62% before it brought me to BSOD again

    And this is my battery report

  • sharedforus
    sharedforus Member Posts: 7

    Tinkerer

    Hi @Puraw , I already give you the battery report, thanx for your help before

  • Puraw
    Puraw ACE, Member Posts: 14,136 Trailblazer

    You reinstalled Windows11 this month and the battery shows 40% wear (2 years old, good for another 1-2 years), it does not support W11 Modern Standby and that is not good. So, these BSODs are not related to power but to the hardware, possibly the RAM module, take the RAM module out and boot, it has 4GB soldered so it should work. If again BSOD it could be a faulty power rail or the CPU. I recommend bringing the laptop to Acer Services in your country to check the motherboard.