my aspire one 725-0687 says Recovery - the boot configuration data file is missing some required inf

tourtillott
tourtillott Member Posts: 1 New User

my aspire one 725-0687 says Recover - the boot configuration data file is missing some required information.  That's all.  it stays on the blue screeen with this message and then turns off.

Can anyone help?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • 1synergy
    1synergy Member Posts: 8

    Tinkerer

    Hi have a similar problem.

    Re set PC fails after Automatic Repair fails in Windows 8

    after 1/2 day Atemps , I found the link to start the Acer eRecovery application manager  Boot with ALT + F10

    This fails also.

    I discovered the eRecovery application is not installed.

    My new laptop is DEAD and cannot be used.

    I an required to purchase a copy of windows 8 OR buy a new computer,

    What a complete waist of my time. Why do this to your customers Acer ?

     

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Two things to try and assist you:

     

    1. We use Recovery on every system that we ship.  If it is not installed someone uninstalled it or installed a retail OS on the system which does not include our applications.

     

    2. If you're having that much difficulty, please follow the advice I shared above and contact your local Acer service center for assistance.

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