I purchased this laptop 3 months back but now I am getting this error in Swift SFG14-71

santoshkmrsingh109
santoshkmrsingh109 Member Posts: 2 New User
edited November 24 in Swift and Spin Series

Why I am getting his error however I purchased it 3 months back

[Edited the thread to add model number to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,136 Trailblazer

    Hi, you may have Windows11 22H2, press the Windows key + R and type Winver, press the Enter key. if you see Windows version 22H2 you have to upgrade to 23H2

    Type Update in Search and click on "Chech for updates" if you see this

    Run the update troubleshooter you should get Windows11 23H2 (or 24H2) version offered.

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    It helps to know which computer model you have. You may have purchased it only 3 months ago, but that doesn't tell us when it was actually made. For the message, just go ahead and install the newer version as it suggests.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • santoshkmrsingh109
    santoshkmrsingh109 Member Posts: 2 New User

    I purchased it 3 month back on 9 August 2024…At the time of purchase they promised for lifetime…….

    Now when I am trying to upgrade it is asking to pay around 7000 Rs

    Model is Swift SFG14-71

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    I don't see where anyone is asking you to spend money to do that update. You should be able to just click on the update link in Windows update and the 24H2 update will be downloaded and installed.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.