AN515-57 NVidia Experience GPU temp, Nitrosense doesn't and keeps fan speed low, causing overheating

JacekK
JacekK Member Posts: 6 New User
edited November 29 in Nitro Gaming

I have a Nitro 5 (AN515-57) with GF 3060 inside with all latest software installed from Acer downloads for my laptop, except that I also have NVidia Experience with latest GPU drivers for my 3060.
After reboot my laptop is fine. Nitrosense sees both CPU and GPU usage & temp and adjusts fan speeds accordingly, so I can play most games on decent settings without overheating the laptop.
After waking up after sleep, Nitrosense no longer sees the GPU usage & temp and seems to be unable to adjust fan speeds to GPU temperature. The GPU is working and NVidia Experience app still sees all the info. As a result, certain games make the GPU overheat and, in worst cases, I think it even shuts down, causing the laptop to start running 3 frames per second and lagging everywhere except in file explorer.
I don't want to reboot everytime. Fast startup is off in control panel.

Screenshots taken in identical conditions post reboot and post wake.
On the screenshots below:
Idle/ After Reboot → CPU 56*C / 2272 RPM , GPU 48*C / 2564 RPM
Idle/ After Wake → CPU 57*C / 2654 RPM , GPU 48*C / 3191 RPM (GPU temp from NVidia)
Game/ After Reboot → CPU 70*C / 3896RPM , GPU 71*C / 4545 RPM
Game/ After Wake → CPU 74*C / 3488RPM , GPU 76*C / 4054 RPM

I know there's one quintillion threads about this, but none seems to have all the details I added and none has solutions that would work for me.

Ideas appreciated.

[Edited the thread to add model name to the title]

Answers

  • Strell3x
    Strell3x Member Posts: 4 New User

    try updating bios

  • JacekK
    JacekK Member Posts: 6 New User
    edited November 23

    I already have the latest version. I had the same issue some time ago (~3 months ago) and that was when I updated everything from product support website at acer, including bios. The problem was gone for a while, but recently it started happening again and I'm out of ideas. I don't want to roll back to a graphics driver from two years ago, that can't possibly be the smartest solution.

  • JacekK
    JacekK Member Posts: 6 New User

    Since someone edited the title of this to one that is nonsensical to add the model number, can I get it at least edited again to something that makes sense?

    Like: AN515-57 Overheats cause Nitrosense can't see GPU temp, but NVidia Experience does

  • JacekK
    JacekK Member Posts: 6 New User

    Update - I noticed that this only happens when my laptop is put to sleep through explicit command. However, if I leave it running and let it go to sleep automatically as per its power settings (it's set to turn off monitor after 10 minutes and go to sleep after 15 minutes and turn off hard drive after 15 minutes as well), it wakes up with GPU in nitrosense.

    Weeeeeeird

  • Axxo
    Axxo Member, Ally Posts: 925

    Overheating can be caused by poor ventilation, dust buildup, or failing cooling fans. Prevention: Ensure that your computer is well-ventilated, regularly clean the dust from your components, and check that all cooling fans are functioning correctly. To help reduce the temperature, you can place the Laptop on a hard, flat surface, clean the air vents and fans, adjust power settings, use a cooling pad, or turn off the Laptop when not in use. If necessary, monitoring the temperature and consulting a professional is also recommended.

    Get a powerful 5-fan cooling pad the size of your laptop and reduce the Max. Processor Power state to 95% when on power. Also use Balanced Power Plan instead of Maximum Performance Power Plan. Up to 95°C. under heavy load no issues, the CPU can sustain 100°C.Disable NVIDIA/AMD Dedicated graphics card for a while and test your temps.

    Also boot in safe mode and open task manager with GPU ENABLED and see if you can check the temperature. If its hot, then graphics is the issue. Undervolting means to decrease power draw for better cooling and higher clocks of the cpu and can be done using Throttle stop.—————————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.