Acer aspire 3 a325-42 laptop mic is not working. Is it a software or device issue?

Jeyamani
Jeyamani Member Posts: 1 New User
edited November 7 in Aspire Laptops

Mic is not working in my laptop.

I checked in sound settings.

I did sound test also.

Not working what will be the problem any software issue or device problem

[Edited the thread to add issue detail to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,381 Trailblazer
    edited November 6
    https://community.acer.com/en/discussion/715403/i-have-recently-bought-acer-aspire-3-a325-42

    Hi, in Widows give access to the microphone and press the F4 button that mutes the microphone:

    microphone.jpg
    Permission.png

  • Axxo
    Axxo Member, Ally Posts: 831

    Hi Jeyamani

    Go to the Realtek Audio Console, Device Advanced settings, and switch analog to Headset.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • tux7730
    tux7730 Member Posts: 17

    Tinkerer

    Hallo Axxo,

    My laptop has the same problem too, however that Analog to Headset setting shows as Faded or as if it's locked with Headset setting. I don't see any pop-up whenever I insert 2-1 headset (with mic). What's going on here?

  • Axxo
    Axxo Member, Ally Posts: 831

    Hi tux7730,

    Try to check the following:

    Method 1:

    Uncheck the two option in exclusive Mode then restart your PC.

    Method 2:

    Try connecting the device to another PC and check if the issue is the same. If it is, then it's on the device's setting that's causing this and not Windows related.

    —————————————————————————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon

    Why does tux need any "fixing"?

    He inserted a headset. The realtek audio console correctly sensed that it is a headset. That's why it's grey out as headset as non-selectable.

  • tux7730
    tux7730 Member Posts: 17

    Tinkerer
    edited November 9

    Then, why can't I hear in my headphones?

    The audio not getting cut off from the internal speakers so the toggle function isn't happening into my headphones.

  • Joe_Kingsley
    Joe_Kingsley Ally Posts: 129

    Hi @tux7730

    Please refer to the attached user manual's of Aspire 3 A325-42 Page#11 & 16. and configure as per the instructions given:

    image.png

    Please Check and confirm whether the issue is getting fixed.

    User Manual_Acer_Aspire 3 A325-42.pdf

  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    edited November 9

    Tux already knows that in his main thread.

    The manual is wrong in this particular laptop model because it doesn't come with Sound Blaster Studio app. I downloaded his realtek audio driver and inspected it, no sign of Sound Blaster Studio app is found in the driver itself. Even if there is a Sound Blaster Studio app, that app will only handle stuff like EQ and not jack detection anyway.

    How can I resolve Headphone/Headset and Sound Blaster Studio issues on my A325-42 — Acer Community

    In desktop pc situation, when people disable front audio panel detection, both pc's external speakers plugged into the back of the motherboard and headphones plugged into the front audio panel will have sound at the same time. Many people asked this question so that don't have to unplug their headphones every time that want to use pc speakers.

    s2.png

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