HELP: Touchpad media controls is no more working on Swift SFG14-73T

VenkateshNadar
VenkateshNadar Member Posts: 6

Tinkerer

edited October 31 in Swift and Spin Series

For the past two days out of no ware my touchpad media control stopped working, I don't recall updating anything. I can swipe to on/off the media controls even sound controls are working like volume up/down and mute are working great, prev, frd, pause/play and Fullscreen are stopped working completely.

I have even tried updating windows and even tochpad drivers from offical acer site but no luck, any help would appreciated. Thanks.

Answers

  • billsey
    billsey ACE Posts: 34,665 Trailblazer

    You swipe over the SWIFT text displayed on the touchpad to enable/disable those functions.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • VenkateshNadar
    VenkateshNadar Member Posts: 6

    Tinkerer

    @billsey Yes I know and its working, but touching those icons (full screen, prev/next, pause/play) won't work anymore.

  • billsey
    billsey ACE Posts: 34,665 Trailblazer

    Which application or web page is selected?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • VenkateshNadar
    VenkateshNadar Member Posts: 6

    Tinkerer

    Youtube from any browser, I have tried with VLC player too. (both worked earlier )
    earlier when I switch to Youtube tab it automatically switches on the media controls but now it doesn't do that as well.

  • Puraw
    Puraw ACE, Member Posts: 14,120 Trailblazer

    Hi, restore your system to 4 days or so back, you won't lose any data, and it only takes 3 minutes, type restore in Windows Search and click on "Create a restore point" and "System Restore" with a date.

  • VenkateshNadar
    VenkateshNadar Member Posts: 6

    Tinkerer

    @Puraw it does not help :(

  • Puraw
    Puraw ACE, Member Posts: 14,120 Trailblazer

    Hi, if restoring the system to when the touchpad media still functioned won't fix it, you have a hardware issue, I recommend bringing the laptop to Acer Services, you still have 1 year warranty left. Note that low power also affects the touchpad, if your battery charge is below 50% and the system is throttling GPU-CPU power to preserve battery power not only will the system performance suffer but also increases touchpad latency.