HELP: Acer ES1-111 Doesn't Run the laptop doesn't turn on

123457

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Leave BIOS alone for now. Instead, install & run DriverBooster or similar driver tool freeware to see if it can detect the touchpad and pick up a driver on line.

    Jack E/NJ

  • producer
    producer Member Posts: 80 Troubleshooter

    I did it right after installing Win11 and the only available in Device Manager is HID-compliant device.

    As I already wrote before, the touchpad ALWAYS worked before even when starting installing Windows.

    Also, how to know if my laptop needs ELANTEC or Synaptics touchpad driver? I can manually install every of them, but I doubt tat they will make the touchpad working.

    If you go by what you see on the pictures of the new BIOS, do I still need to install drivers for ES1-111, or I have to change to V3-122P drivers at all?

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Post screenshot of Device Manager as it opens. Don't manually expand any folders in the screenshot.

    Jack E/NJ

  • producer
    producer Member Posts: 80 Troubleshooter

    Here they are.

    The missing driver I left it as it is for now.

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Please state full name of BIN extension file that you received.

    Jack E/NJ

  • producer
    producer Member Posts: 80 Troubleshooter

    If you want and know how to read the content this ZHK.bin file, I can upload it.

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    If you want to risk bricking the mainboard to try to get the touchpad initialized, change the .bin extension to .fd. Copy to an empty USB stick with an activity LED indicator.

    Then with the laptop turned off and plugged in with a fully charged battery, insert the usb stick.

    Then press and hold both the FN and ESC keys. While still holding the keys, short press the power button. Release the keys when you see USB LED activity.

    If successful, LED activity should continue for about 5 mins then automatically shut down.

    Jack E/NJ

  • producer
    producer Member Posts: 80 Troubleshooter

    I tried to see the bios .bin file in the HxD (Windows) hex editor, but I don't know how to use it.

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    You should be using all V3-112P drivers now that you have it's motherboard.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • producer
    producer Member Posts: 80 Troubleshooter

    Actually, is there a way to see if touchpad is available in the bios menu before installing it? An editor or viewer?

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    You can try to press Ctrl+S to reveal any hidden options in any BIOS tab. It should be in the Main tab if it's hidden.

    Jack E/NJ

  • producer
    producer Member Posts: 80 Troubleshooter

    I already tried with Ctrl+S and no effect. Unless if there is a special procedure that I eventually don't know.

    Just Ctrl+S while I am in BIOS or I have to do something else?

    The only successful trick was with Fn + Tab x3, which opened an Advanced tab, but all the options there are about the voltage and other special values. Nothing about the touchpad.

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Then you must decide if the risk of flashing is worth it. If it was mine, I'd try a few other Windows driver tools or Win11 drivers rather than take the risk of bricking an otherwise perfectly functioning system. I don't use touchpads anyway. But it's not mine. So you have to make your own decision.

    .

    Jack E/NJ

  • producer
    producer Member Posts: 80 Troubleshooter

    Yes, I understand that.

    I really don't get how the drivers can make the touchpad working again, when it doesn't work at the first step of Windows installation. It worked ever before while installing Windows. It's impossible to do it with not working touchpad at least if you don't have a USB mouse connected.

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    It's still possible though slower to navigate an installation without a mouse or touchpad by using certain keyboard keys. For example, tapping the tab key moves the cursor around the installation screen to select or highlight an option. The enter key will then execute the tab selected option.

    And, as Billsey implied, certain proprietary Acer Windows drivers (vs generic Windows drivers) can in fact detect & initialize devices even though Windows doesn't. It's much less risky to try different drivers than messing with BIOS mods.

    Jack E/NJ

  • producer
    producer Member Posts: 80 Troubleshooter

    well, I tried both elantech and synaptics drivers. Still the same.

    I am still thinking of the risk with the bios. The seller provided me with the bios and still no reply about my asking for version and details about it. Waiting…

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    edited November 1

    > > I tried both elantech and synaptics drivers. Still the same > >

    No. This is the point. These are probably generic Elantech or Synaptic drivers for Win11 or recent Win10 versions.

    You see, it's highly unlikely that they are proprietary Acer versions of these drivers in current Windows installers specifically written for these 10+ year old proprietary Acer mainboard designs. Only Win10 has them.

    The most recent Acer versions are vintage 2015 for Win10 only. So no new ones have been written & incorporated into Win11 installers & maybe even more recent Win10 installers. Accordingly, I'd have to guess that the Win10 v1511 installer would probably initialize the touchpad but that won't help for Win11.

    Jack E/NJ

  • producer
    producer Member Posts: 80 Troubleshooter

    That's the theory. Before replacing the motherboard, my laptop worked with Win11 too, with no any problems with Acer official drivers, including the touchpad. I just didn't mention that Elantech and Synaptic drivers were downloaded from the same Acer page.

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    > >my laptop worked with Win11 too, with no any problems with Acer official drivers, including the touchpad.> >

    > >It's custom win11 pro x64 with all bloatware removed. Updates, defender, etc. are all working and the laptop works great 4th month already with no any problems, much better and speedy than win8 or win10.

    As mentioned earlier in our discussion, your old mainboard was not listed by Acer as being compatible with the standard Win11 releases. Same with the new board.

    Whatever customization was done to make the old board work without any problems, as you seem to claim, means you're trying to install an undocumented or unofficial Win11 modification. So it's hard for us to give you any further guidance other than for you to decide to take the flash risk or try a few other Windows driver tools or Win11 drivers.

    Good luck.

    Jack E/NJ