acer nitro 5 AN515-58 DRIVER_IRQL_NOT_LESS_OR_EQUAL blue screen

mkultrk
mkultrk Member Posts: 3 New User
edited October 26 in Nitro Gaming

I have been getting a blue screen error for the last 1 month, I have tried many things but I have not found a solution. Bios update has been done. Scandsk was done.DDu and video card and sound driver were deleted and reinstalled.Occt and ram test were done. I am waiting for your help.

Nitro AN515-58

Model  AN515-58 Part Number: NH.QFMEY.002

https://drive.google.com/file/d/1NEW1nf-oCkKbAlhfFCq78vjg9dc6fN5V/view?usp=sharing

https://drive.google.com/file/d/1PAFYJmTnPNJe3hCz_AcPyNzxlPnsv9EW/view?usp=sharing

[Edited the thread to add model name to the title]

Answers

  • sri369
    sri369 ACE Posts: 2,761 Pathfinder

    Did windows update auto update drivers after you installed them?

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  • Axxo
    Axxo Member, Ally Posts: 800

    You can do a "Clean Install" of your OS and make sure that you completely format the M.2 boot drive and make sure that you appropriately install all the latest drivers for your OS and laptops drivers from scratch, I also suggest that you install Win-11 Home OS that your AN515-58 is made for and make sure and if you have USB hubs and any peripherals that are connected to your laptop are not faulty and causing your laptop to crash.
    You can do a “Clean Install” this way as these laptops don’t have an option in the bios to use the USB as a first boot priority, so follow these steps:

    1. Access Advanced Startup Options Windows 10 or 11 from Settings or
    2. Access Windows 10 or 11 Advanced Options with Recovery Drive/Disk
    3. Turn Off and On Windows 10 or 11 PC "3 Times" to Access Advanced Options

    All the above will give you access to the Win-10 or 11 installation USB that you have to get to their installation files but, you need to have a separate USB with this specific “IRST (Intel® Rapid Storage Technology) Driver Version: 18.6.1.1016.2” for your laptop as the windows installation will not recognize the M,.2 drive unless this driver is installed through the installation process, as you need to install this driver before the formatting process section of the windows installation process as then your Win-10 or 11 installation will be able to be continued and installed properly.

    After the install of your OS enable the TRIM within windows so that your M.2 SSD will perform at its peak performance, then update all OS updates, install the Intel® Driver & Support Assistant so that you get all the Intel drivers up to date “BUT BE WARNED” that all the new Win-11 Intel Bluetooth drivers that the Intel Driver and Support Assistant updates that Intel has for your Bluetooth for your Killer AX1650i Wi-Fi/BT card will not work and you will lose Bluetooth unless it’s the OEM Acer Bluetooth driver version 22.40.0.2 so don’t update the BT driver but update the Wi-Fi driver as that works with the new update, btw I’m advising you on this because your AN515-57 has the same model Killer AX1650i Wi-Fi/BT card that my AN515-56 has and you will get the same problems and your Bluetooth won’t work as the Acer BT driver version 22.40.0.2 works perfectly.

    Also do the same to install the latest and specific up to date Nvidia graphics driver for your GPU. Then look into "Device Manager" and see if any drivers are not installed? If not then get those drivers from the Acer Drivers & Manuals section for your AN515-57 laptop, as that is how your do a complete "Clean Install" on a PC so that a laptop/desktop will perform at its peak and best performance. After and when your AN515-58 performs 100% and does not have any BSOD crashes.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • mkultrk
    mkultrk Member Posts: 3 New User
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  • mkultrk
    mkultrk Member Posts: 3 New User

    Hello, clean installation was done. Installed all updates and the problem persists.

  • sri369
    sri369 ACE Posts: 2,761 Pathfinder

    It could be a case of bad driver or compatibility issues. One path you could take it to clean remove the existing driver and install manually the earlier stable driver for the graphics card. It could take a few attempts before you could hit the right fit driver. Just cos it is the latest doesn't mean it could be the perfect match for your laptop.

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