Unable to reinstall Predator Sense after reset on Predator PO3-630 device

Rytty
Rytty Member Posts: 3 New User
edited October 24 in Predator Desktops

TLDR basically a system32 file corrupted i had to reset my pc (Predator PO3-630) and now predatorsense isnt there and whenever i download and try to set it up, this device model is not supported pops up, any way around this?

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[Edited the thread to add model name and issue detail to the title]

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Did you download the correct version of Predator Sense for your PO3-630 and OS? They used a different version for W10 than for W11, and each Predator model uses a slightly different version as well.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Rytty
    Rytty Member Posts: 3 New User
    https://community.acer.com/en/discussion/comment/1305031#Comment_1305031

    the predator sense application doesnt even show up under PO3-630 application tab for drivers, which is rlly weird because i was using predator sense before i reset the pc. the only reason i can think i cant use it is because they removed support predator sense on PO3-630. The predator sense download i got was from under the helious laptop drivers. The following photo shows what pops up when i try to run predator sense

    {E7383B57-D57F-413E-9D44-A7A9486BF13F}.png

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Hmm… What does your BIOS say for the Product Name on your system? Check to see if the folders in PredatorSense_V3.00.3044_MSFT SIGNED_20210217\plugs\0000000000000000 have the same exact wording.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Axxo
    Axxo Member, Ally Posts: 831
    edited October 27

    Try installing the Dot net framework first & also the predator sense appxbundle and then give a try to install

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