Recently bought Nitro V15 ANV15-51 shows 2.3GB as a hardware reserve memory out of 16GB.

ualeesh · October 24

I bought Nitro ANV15-51 recently and after BIOS update it shows 2.3GB of memory as a hardware reserved out of 16GB memory. And i am able to use only 13.7GB out of 16GB ram. I tried every possible way, but i am unable to solve. Even i tried installing Linux and Windows 11 many times and it even can't solve. Please help me.

[Edited the thread to add model number to the title]

YANISSS · October 24

I have the same thing!!!!!!!!!!!!!!!!!!!!!! I need to roll back the BIOS, it seems they couldn't fix the blue screen, but they were able to load the RAM!

YANISSS · October 24

https://community.acer.com/en/discussion/comment/1305024#Comment_1305024

I have 8 RAM, but thanks to the BIOS update... I have 5.7, I can't run anything with the browser enabled

ualeesh · October 25

https://community.acer.com/en/discussion/comment/1305024#Comment_1305024

I got an issue after an update.

sri369 · October 26

Doesn't your BIOS have an option to set the amount of RAM to be allocated to display card?

MattM1114 · October 26

it does not

i have the same problem

sri369 · October 26

If it isn't supported in BIOS, I am sorry to say, but you are out of luck here.

4badr · October 27

Evething was working fine the bios was 1.16 but after i install a useless firmware from windows update : Insyde Software - Firmware - 5.45.1.16

I Got this problem .. Even after i install bios 1.18 didn't fix it so the only solution i have to rollback inside software firmaware to old version but i don't know what is it

NaRa85 · October 28

https://community.acer.com/en/discussion/comment/1305029#Comment_1305029

I feel you because both of us basically have the same amount of 8GB ram. I can only open 1 apps at a time.

This is my screenshot of the ram usage with just Microsoft Edge running. And this laptop is only 4 days old.

StevenGen · October 28

https://community.acer.com/en/discussion/comment/1305641#Comment_1305641

The Task Manager Memory figures above are normal for only having 8GB of memory, increase your ram capacity to at least 16GB as 8GB is not enough memory for Win-11 versions 23H2 or 24H2 for multitasking or gaming or editing, you need at least 16GB preferably 32GB.

Nitro ANV15-51 memory specs

Memory modules tested and recommended by Acer

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

sri369 · October 28

https://community.acer.com/en/discussion/comment/1305641#Comment_1305641

If the laptop is only 4 days old, i would suggest look at Settings —> Update. If there is any windows update going on, it would take enormous amounts of RAM, and sometimes CPU too.

Without anything running, in idle windows state, it should use about 3-4 GB of RAM.

Also make sure your one drive or similar software is running. One Drive is also notorious for CPU usage.

sri369 · October 28

I can't get enough of stressing this - disable driver update via Windows Update.

If you feel you need a driver update, take a Windows image backup, and then test out the new driver. If you don't like it, you could always roll back or worst case go back to the earlier image. BIOS updates are however irreversible.