Acer C24-1600- Network problems, 1Gb broadband installed but cannot connect through the ethernet.

StayinAlive
StayinAlive Member Posts: 6 New User
edited October 2024 in All-In-One PCs

I have an Acer C24-1600. I have recently had 1Gb broadband installed but cannot connect through the ethernet (Wireless is OK). I understood the spec said it would support 1000Mbps but in case it doesn't, I bought a USB 3.0 to Gigabit adapter but could not get the Acer to recognize that either - just says Unidentified Network, No internet access. Can anyone who has a similar machine confirm whether it will accept a 1Gbps connection and, if not, what else I could try.

[Edited the thread to add model name and issue detail to the title]

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