I am trying to update my BIOS because I think it might fix a persistent freezing issue my PC has been having for months. It can happen no matter what I'm doing with my PC (even idle on desktop with minimal resources being utilized) and causes the UI to become completely unresponsive with the display frozen and audio stuck looping on the last fraction of a second of sound that was playing before the freeze. Only thing I can do is a hard shutdown holding down the power button.
Today I learned that the latest BIOS update released this month is supposed to help mitigate a fault with the stock 13th gen Intel CPU which could be the source of my freezes. However, when I tried to run the BIOS installation application I downloaded from this page: https://www.acer.com/us-en/support/product-support/Predator_PO3-650 the program returned an error message stating "ROM file ROMID is not compatible with existing BIOS ROMID"
Now, I am CERTAIN this is the correct BIOS update for my system. I just confirmed my system BIOS is currently version R01-A2 and the version I am attempting to install is version R01-A3. The instructions in the zip folder download are not very helpful and appear to be written by someone whose first language isn't English. What do I have to do to make the BIOS update? I know BIOS updates are risky, but at this point I don't care if the thing turns into a brick, nothing else has worked. A new motherboard is the least expensive thing I could replace out of all the other parts I've been considering while trying to fix this.
Note: I am aware that this model has a major issue with cooling that can cause freezing, that's not what's happening to me. I already replaced the stock heat sink with a Noctua NH-U12A and CPU temps are no longer an issue. I have not swapped out any other stock parts.
If anyone has any other ideas as to what could be causing my freezing problems I'd like to hear it. They're extremely unpredictable, they can happen more often when I'm playing resource heavy games but sometimes I can run a game for 12 hours with no issues, and they can also happen when my PC is idle with the bare minimum of applications running. If this Intel processor thing isn't it, the only other thing I could think of was the PSU, but freezing is literally the only symptom and the PSU seems intact and the fan is working. If I can't get this BIOS update to work or it doesn't fix the issue I'm really at a loss. This is everything I've tried so far to stop the freezing:
- Major upgrade of heat sink 2 months ago (20°C improvement, 99% of freezes stopped until recently)
- Thorough cleaning of dust from the computer's case
- Reseating GPU & RAM
- Testing RAM
- Testing GPU (didn't freeze or crash for 12 hours on ultra settings in a game known for frequent crashes, I really don't think GPU is at fault)
- Updating drivers
- Completely reinstalling Windows 11 (clean wipe) & chipset drivers
Any help is appreciated. I really want this BIOS update to work because my next step is CPU replacement and I'm short on money right now.