display glitch with nitrosense open in acer nitro v15

Roxua
Roxua Member Posts: 4 New User
edited October 2024 in Nitro Gaming

so i have been dealing with display glitch since i bought the laptop. I have a problem with the nitrosense in which display glitches with random scattered things other applications and software runs fine but slowly other apps are being scattered in same way, its not the display everything is fine while i send it to service center and after a month and so on its the same problem again , i have updated every thing but still its not fixed.

[Edited the thread to add issue detail to the title]

Answers

  • Roxua
    Roxua Member Posts: 4 New User
    edited October 2024

    help me plz

  • sri369
    sri369 ACE Posts: 2,850 Pathfinder

    How old is the laptop? Is it still under warranty?

    Try connecting to external monitor and see if the same issue occurs there too.

    One other way to try is a clean install of windows and with everything fresh (including drivers).

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  • Roxua
    Roxua Member Posts: 4 New User

    @sri369 yes still under warranty and its the software not the display . I went to service center to fix it and they did all resetting and everything and everything fresh and after a month or so it starts again and now i m having problem in outlook too.

  • sri369
    sri369 ACE Posts: 2,850 Pathfinder

    If it is in warranty, you could tell them you have a hardware issue (since it is coming up post their servicing too) and have it replaced possibly.

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  • Roxua
    Roxua Member Posts: 4 New User

    @sri369 they told me there is no hardware issues regarding to my laptop its my systems fault and they reset it and after resetting the laptop this screen scattering problem is gone and after some time it will be back again

  • sri369
    sri369 ACE Posts: 2,850 Pathfinder

    You need to take a video as proof, connecting both secondary monitor and laptop screen when the issue occurs, and show them the video to say it is indeed a hardware issue.

    Also keep all paper/email trail of communication and attempted repairs within warranty period. You would need these in case you wish to pursue matter with Acer as hardware issue or a lemon piece.

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  • Axxo
    Axxo Member, Ally Posts: 963

    There may be several reasons for your laptop screen glitching:-

    Loose or damaged cable connection: A faulty cable connecting the screen to the motherboard may cause flickering.

    Outdated or incompatible drivers: If your computer’s display drivers are outdated or incompatible, it may lead to screen flickering issues.

    Faulty screen or hardware: A faulty screen or internal hardware component can also cause flickering.
    Overheating: Overheating the laptop can cause the screen flickering issue.

    Software issues: Some software or apps may cause some problems, leading to screen flickering.
    Incorrect refresh rate: An incorrect refresh rate setting may also result in a flickering screen issue.

    You can start by checking your HDMI, Display-Port, or USB-C cables. Ensure that the cables are securely connected to both the monitor and the laptop. Make sure that the cable is fully tightened and it doesn’t look
    or feel loose. This applies to all cable types, which can become loose for various reasons. Plug in your system to an external monitor to check if the issue reoccurs. If the problem does not occur on the external
    display, it may be due to a hardware issue with the laptop’s screen.

    Next is to make sure that the graphic card driver is update. Outdated drivers may cause incompatibility, leading to screen flickering problems. Regularly updating drivers ensures optimal performance and a
    flicker-free experience. Also to note overheating can cause hardware issues so, routinely check your laptop’s temperature to ensure it is not overheating. Make sure you clean any dust or debris from the vents and fans to improve airflow.

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