Secondary ssd 2tb wd black sn770 not recognized by bios, windows on Acer Predator PH18-72 93VM

Check windows Disk Management as the WD SN770 Gen 4 x4 M.2 SSD drive should be listed there as its not initialized and hasn't got a drive letter, initialize it and give it a drive letter "D" as then it should be recognized in windows File Explorer. as your Predator PH18-72 M.2 slots are both Gen 4x4 type and the SN770 should work perfectly.

Btw, I've got the same drive in an Aspire A515-57 and that is what I had to do for this drive to be recognized and it works perfectly and I've also had it working perfectly in a Nitro laptop also. Try that and let us know, good luck.

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Try to install the PH18-72 IRST (Intel® Rapid Storage Technology) Driver version: 19.5.7.1058 and see if the drive appears, if this doesn't work then do the following:

1. Check Physical Connection: Ensure the M.2 SSD is properly seated in the slot. Sometimes, a loose connection can cause it not to be detected.
2. BIOS Settings:
   • Enable M.2 Slot: Go into your BIOS settings and make sure the M.2 slot is enabled. Look for settings related to PCIe or SATA configuration.
   • Update BIOS: Sometimes, updating your BIOS to the latest version can resolve compatibility issues.
3. Disk Management:
   • Initialize the Disk: If the SSD is new, it might need to be initialized. Open Disk Management, right-click on the unallocated space, and choose to initialize the disk.
   • Assign a Drive Letter: If the SSD is recognized but not showing up in File Explorer, it might need a drive letter assigned.
4. Driver Updates: Ensure that your storage drivers are up to date. You can do this through Device Manager by right-clicking on the SSD and selecting "Update driver"1.
5. Check Compatibility: Verify that your motherboard supports the type of M.2 SSD you are using (SATA vs. NVMe). Some motherboards have specific slots for each type.
6. Troubleshoot Hardware Issues: If none of the above steps work, there might be a hardware issue with the SSD or the motherboard slot. Testing the SSD in another system can help determine if the SSD itself is faulty.

Good luck and hope this helps you out.

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The M.2 drive must be faulty as your laptop is only new first released 11-27-2023 laptop and its SSD2 M.2 slot should not be faulty, but check your laptops SSD2 M.2 slot anyway with the boot drive, swap the current boot M.2 drive and put it into the SSD2 slot and see if the slot works and the laptop boots, and eliminate the SSD2 slot and the laptop as the faulty source, as then its the WD SN-770 Black M.2 SSD drive that is faulty. Good luck and hope you sort this out as it can be frustrating.

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