Acer Nitro V15 screen getting black

Husssin9
Husssin9 Member Posts: 15 Troubleshooter
edited September 2024 in Nitro Gaming

Yesterday I bought an Acer Nitro V15 i5 Gen13 4050 laptop and today I tried to play a game. When I started the game, a black screen came up. When I restarted, it worked normally, but when I started any game, a black screen came up. I tried to play a game without it being charged and the game worked and the black screen did not come up.

[Edited the thread to add model name to the title]

Answers

  • sri369
    sri369 ACE Posts: 2,850 Pathfinder

    It looks like your graphics card drivers aren't updated. Open task manager and see what graphics is used when a. connected to charger, and b. disconnected from charger.
    I am thinking it connects to integrated graphics when off charger and to 4050 when on charger. If this is the case, try updating your graphics card drivers.

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  • Husssin9
    Husssin9 Member Posts: 15 Troubleshooter

    no I updated to last update Basically, when I play a game that is not on a charger, the 4050 card works at 30% and Intel graphics card about the zero

  • sri369
    sri369 ACE Posts: 2,850 Pathfinder

    check under your power profiles - are there any differences between "on batter" and "on power" modes.

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  • Husssin9
    Husssin9 Member Posts: 15 Troubleshooter

    I don't undunderstaundunderstaned what you mean?

  • sri369
    sri369 ACE Posts: 2,850 Pathfinder

    do you have any nvidia graphics software installed on your laptop?

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  • Husssin9
    Husssin9 Member Posts: 15 Troubleshooter

    yes of course. My friend, can you give me a quick way to communicate with you, like Instagram?

  • sri369
    sri369 ACE Posts: 2,850 Pathfinder

    That's a red flag. This is a forum and let us stick to this.

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