Acer Aspire C27-1800 Windows 11 Pro 4K Monitor Problem

MuratKaya
MuratKaya Member Posts: 5 New User
edited September 24 in All-In-One PCs

ORIGINAL

Acer Aspire C27-1800 Windows 11 Pro AIO bilgisayarım var. Samsung M7 LS43BM700UUXUF 43" 4ms 4K UHD LED Monitör ile en fazla 1920x1080 çözünürlükte kullanabiliyorum. Sürücüleri yüklediğim halde maalesef sonuç alamadım. Uygun bir çözüm önerebilir misiniz?

TRANSLATED

I have an Acer Aspire C27-1800 Windows 11 Pro AIO computer. I can use the Samsung M7 LS43BM700UUXUF 43" 4ms 4K UHD LED Monitor at a maximum resolution of 1920x1080. Unfortunately, I did not get any results even though I installed the drivers. Can you suggest a suitable solution?

[Edited using google translator]

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    Are you plugging into the HDMI port #5?

    image.png

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • MuratKaya
    MuratKaya Member Posts: 5 New User
    edited September 24

    ORIGINAL TEXT :

    Hem HDMI bağlantı noktası #5 ile hem de Type C to HDMI kablo ile denedim. Her ikisini de, elimdeki diğer bilgisayarlarımda sorunsuz kullandığım birden fazla kablo ile denememe rağmen sonuç alamadım. Elimdeki 7 farklı kablo da 8K ve 4K destekli.

    TRANSLATION :

    I tried it with both HDMI port #5 and a Type C to HDMI cable. Although I tried both of them with multiple cables that I use without any problems in my other computers, I could not get any results. All 7 different cables I have support 8K and 4K.

    [The message was translated using Google Translation]

  • MuratKaya
    MuratKaya Member Posts: 5 New User
    edited September 24

    ORIGINAL TEXT :

    Ayrıca 3 farklı 4K monitör ile denedim. Hepsinde de maksimum çözünürlük 1920x1080 oldu.

    TRANSLATION :

    I also tried it with 3 different 4K monitors. The maximum resolution in all of them was 1920x1080.

    [The message was translated using Google Translation]

  • MuratKaya
    MuratKaya Member Posts: 5 New User
    edited September 24

    ORIGINAL TEXT :

    Farklı olarak elimde 2 adet Acer AIO C27-1655 bilgisayar var. Sorunsuz bir şekilde söz konusu monitörlerle 4K HDMI bağlantı sağlayabiliyorum. Son aldığım bu PC benim için maalesef hayal kırıklığı oldu.

    TRANSLATION :

    Differently, I have 2 Acer AIO C27-1655 computers. I can connect 4K HDMI to the monitors in question without any problems. Unfortunately, this last PC I bought was a disappointment for me.

    [The message was translated using Google Translation]

  • MuratKaya
    MuratKaya Member Posts: 5 New User
    edited September 27

    ORIGINAL TEXT :

    Benim için artık Acer bitmiştir. Artık kesinle Acer PC almam ve çevremdekilere de tavsiye etmem. Bu bilgisayarı tek alma sebebim Type C desteğinin olmasıydı; maalesef o da çok işlevsel değil. Birçok Type C destekli hub ile denememe rağmen hiç bir verim alamadım.

    Benim için Acer teknik servis konusunda da sınıfta kaldı.
    Kesinlikle bu ürünü tavsiye etmiyorum.

    TRANSLATION :

    Acer is over for me now. I will definitely not buy an Acer PC from now on and I will not recommend it to anyone around me. The only reason I bought this computer was that it had Type C support; Unfortunately, it is not very functional either. Even though I tried it with many Type C supported hubs, I could not get any efficiency. For me, Acer also failed in terms of technical service.I definitely do not recommend this product.

    [The message was translated using Google Translation]

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