Acer Aspire 3 A3How can I reinstall acer preinstalled programs? How to make CAPS LOCK indicator on?

So, I recently installed a new SSD on my Acer laptop because it still uses a hard drive. I had it installed on a shop near me. He then installed a fresh and new version of Windows 11 on the ssd. The hard drive is still in the laptop because the new SSD was an NVME ssd. But the technician installed an older version of Windows 11 so after I arrived home, I opened windows update and let it download the updates and drivers. But, after it restarted to install the update, the screen started to flicker because the display driver was corrupted. I returned it to the shop, and the technician reinstalled Windows 11 on the ssd. But, after looking at it, the hard drive has been wiped out. The laptop does not show if CAPS LOCK has enabled. I then installed Acer Quick Access. But it does not show up in the lock screen. Is there a way to make the indicators show up on the lock screen like it was from the factory?

[Edited the topic title to include model number]

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billsey

Which Acer model do you have? That indicator is usually shown by Acer Care Center, but on some models the app is called something different, since they are continuously working on those utilities to support new models. If you go to the Acer support site, select drivers and manuals then input your model number (xxxxx-xxx) you should see an Applications section that holds those apps for your specific model. Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. The last four digits define the actual SKU and aren't needed at this point.

NyomNyom

My laptop model is Acer Aspire 3 A314 32 C83Q. I have downloaded the Acer Care Center and Quick Access on the support page. But it does not work like it used to. The indicators does not show on the lock screen anymore. Like it's not part of the windows system anymore. It's like a regular app now that start on startup.

https://community.acer.com/en/discussion/comment/1298319#Comment_1298319

AnhEZ28

@NyomNyom

The Caps Lock symbol only shows up on the lock screen if the laptop wakes up after sleep or after locking the Windows. The Quick Access will not run after the Windows startup and before logging into the user.

NyomNyom

Is that the case for me? because on my sister's Acer laptop that is still running the software that came with it after purchase, the indicators show up even before logging in to windows.