No restore options for my Aspire One??

CrankyCheryl
CrankyCheryl Member Posts: 4 New User

Well I have already found a post for this problem but the answer from the Acer Tech guy was posted as a private message so I guess I have to repost the same question.

I have an Acer Aspire One Netbook (Model KAV10) with Windows XP Home Edition. My son used it to play MineCraft and it shut itself down and will no longer load windows, it goes to a black screen and attempts a different boot sequence but not work or load anything. I tried pressing Alt\F10 when I see the Acer screen but it does nothing. I tried to purchase new recovery/restore software but Acer says there is none availible for my particular Acer. Is there ANY way to reinstall the os and software etc on my Acer????? I have the S/N and SNID if needed. Another question...if I find a way to reinstall everything how can I find out what my proper product key for Windows is if the sticker is worn out and I cannot make out all the numbers/letters?

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