AN515-58-79YK Eyestrain After Buying New Laptop

eminmetehan
eminmetehan Member Posts: 10

Tinkerer

edited April 2023 in Nitro Gaming

I bought AN515-58-79YK two days ago and it gives me quite bad eyestrain sadly after using 60hz low brightness Y520 laptop for years. Tried bluelight shield, flux and reduced brightness but they only helped a little bit. Biggest relief was reducing panel to 60hz it isn't that bad now. I guess my eyes will get used to it, do you have any tips to reduce it more?

[Edited the thread to add model name to the title]

Best Answer

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,043 Trailblazer

    Yes, from a 78 year old perspective, drastically reduce time working on your laptop, maximum 2 hours in a row and with good ambient (day) light then take a 1-2 hour break without any reading or intense straining your eyes, focus your eyesight on far away objects while taking a long stroll. Have your eyes checked by a qualified optician, you may need reading/computer glasses (clear lenses no anti-glare coating); I use +1.50, when stronger +1.75 lenses I get eye strain. Depending where you live, see if they sell Optrex eyewash (also called eye lotion in some countries) comes in 110 and 300 ml bottles (not the Optrex droplets, terrible stuff), frequently wash your eyes with the Optrex eye bath this will stop your eyes from getting dry. When working in dark rooms and at night turn on Windows10-11 Night Light (Notification bar). Those are the main things I can think of.😉

  • eminmetehan
    eminmetehan Member Posts: 10

    Tinkerer

    Thank you very much for the tips! I use my laptop for work so i can't really use it much less, my eyes were literally burning when it was 144 hz. 60 hz is much much better but still tires my eyes. My biggest problem white is too bright compared to most screens i used before, is there a way to reduce maximum brightness alone while keeping other colors and minimum brightness similar? I've never experienced eyestrain before so really have no idea how to change settings to reduce it.

  • Puraw
    Puraw ACE, Member Posts: 14,043 Trailblazer

    I worked in "computer rooms", as they were called in the 80s, and developed Red Eye syndrome by glaring at hot mono-color graphics Tektronix screens 12 hrs./day. I ended up wearing sun glasses in a dark room and everybody thought I was going nuts. Drying of the eyes and straining are the main reason; stress, room temperature, humidity and direct dry air flow by a fan on your face are also factors to consider. Never use eye drops for any eye issue, try to get Optrex eye wash (you can get it on Amazon but it is expensive), only $10 for a 300 ml bottle in SE Asia (made in Malaysia). Keeping your eyes moisturized with Sterile Water (RinseCap) also helps. Disable the anti-Blue Light option in Acer's Quick Access but use Windows "Night Light" instead that you can adjust in strength in Windows 11.

  • StevenGen
    StevenGen ACE Posts: 12,487 Trailblazer

    Yes, I'm finding the 144Hz refresher rate very bright and fonts are very faint on my Nitro AN515-56 and hard to see also in Win-11, as on my last laptop and with Win-10 I had no problems at all with the same, I'm also not having any problems with an external 45” monitor at 165Hz and Win-11, its quality of the Acer screens that are the reason why imo. I've gotten use to the brightness but in certain instances it gets so bad that my eyes strain so much that I have to take a break and come back to my laptop after 1 hour as that is essential, as no user should strain their eyes and this new tech so calle HD screens are ridiculously bad for users eyes.

  • eminmetehan
    eminmetehan Member Posts: 10

    Tinkerer

    Thank you very much! Couldn't find Optrex in my country but ordered a good brand of moistruizing eye water. Windows 10 night light also works better than anti-blue light indeed, might upgrade to 11 for strength control. Perhaps i should also wear sunglasses lol! Could you guess the source of it? I used 60hz 1080p panel of Y520 for years had no issues at all. But it was quite dim screen perhaps my eyes got lazy and sudden brightness change was too much or perhaps it is flickering. I might even change screen of my nitro 5 if there is compatible panel. When i search online i see so many people complaining about this issue Acer should take much greater care about it and offer different screens to customers i think.

  • eminmetehan
    eminmetehan Member Posts: 10

    Tinkerer

    You are exactly like me, i think it is about brightness of white. It is so high our eyes are trying to block light to see fonts which is tiring them. Even if brightness or color changed the huge difference is still there and that's why it is still tiring only reduced a little bit. In games my eyes aren't getting tired this much but while im working or reading something on white themed sites like here Acer, youtube, google etc it is killing me. I would gladly pay 100-200 dollars more and change this screen really..

  • StevenGen
    StevenGen ACE Posts: 12,487 Trailblazer
    edited April 2023

    Yes, your AN515-58 screens at 144Hz refresher rates of the INX/AUO and Panda screens have a Typical White Luminance (cd/m2) also called Brightness of 250 cd/m2 but and if you have the 144Hz BOE and LGD screens they are all at 300 cd/m2 including all the 165Hz screens that the AN515-58 laptop has, so they are even brighter than my AN515-56 screen that is at 250 cd/m2, which is ridiculous. The only screens that are pleasant to the eye and not annoyingly bright are the black background screens with white fonts like on this communities Predator pages that are great to the eyes and to read.

    The bigger monitors are allot better, I’ve got a Dell curved 32” that has a 144 Hz/165 Hz refresher rate and a rapid response time of 1 ms in MPRT mode at 350 cd/m² brightness rate and I don’t have this problem with the larger monitor, so imo its definitely in the Acer screens quality that they use for these small monitors as they are like high beams on cars and hit you right in your eyes balls and blind you😁

  • Puraw
    Puraw ACE, Member Posts: 14,043 Trailblazer

    If you decide to upgrade to W11, here is the "Night Light" menu in W11:

    Note that I use "Dark Mode" in W11, not for every screen (optional) but for the eye intensive ones like File Explorer, easier on the eyes. Dark mode is also Windows11 default for OLED panels that have very high refresh rates. Optrex is everywhere available in Canada and Australia but difficut to find in the US and at 2xthe price😐️

    https://www.amazon.com/Optrex/s?k=Optrex

  • eminmetehan
    eminmetehan Member Posts: 10

    Tinkerer

    Omg, this explains why 144 hz was so painful for me i literally felt like my eyes were burning as they got hit by high beams not once rather 144 times a second! Forcefully reduced refresh rate to 40 hz now and it is so much better than even 60 hz. An515-58 screen failed to work below 40 hz, good thing i tested it first lol. During gaming it is really not this bad, spent 2 hours on cyberpunk yesterday no eyestrain and only sun light was bothering me as it was highest luminance source. But while surfing that white luminance is just torture, like trying to see behind a flash light. I wish we had access to led lamp controls and directly reduce luminance by changing power. My screen is shown as ''BOE0B02'' and it doesn't even exist on panelook, perhaps it's actual brightness is even higher. I really liked everything about this laptop but screen was a total disappointment sadly, seriously considering replacing it.

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @eminmetehan

    I am trying to help you to isolate the issue.

    Try to use a different computer with the same specifications and check whether you are facing any issues on your eyes.

    If you are facing the same issue with your eyes on a different computer and that too with same specifications then you might have to check your eyes and it is not the issue with your original computer.

    If you are not facing any issues on your eyes while working on a different computer and that too with the same specifications then it is the issue with your original computer.

    Here I am giving you some suggestions. It will reduce the impact on your eyes.

    1. Try to reduce the brightness on the screen. On the lower right corner on your taskbar, click on the notification icon, reduce the brightness level

    2. Try to turn on the lights on the room and use the computer.

    3. Ask somebody in your home or your friends or neighbours to use your current computer for couple of days and check whether they are getting any eye strain issues.

    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • eminmetehan
    eminmetehan Member Posts: 10

    Tinkerer

    I tried moistruizing eye water first time yesterday it was a great relief, thank you again! Apparently win 10 also has strength control but night light gives temporary relief not fixing my issue. I managed to find out what it is and reduced it greatly. Even if it isn't entirely gone it is nowhere near bad as before. I will explain what it is.

  • Puraw
    Puraw ACE, Member Posts: 14,043 Trailblazer
    Answer ✓

    Good to hear your eyes are much better. You may want to click on "Answer" so this thread can be closed😉

  • eminmetehan
    eminmetehan Member Posts: 10

    Tinkerer

    I will explain what is my problem exactly so we can all isolate the issue, for example take a white paper with black fonts, there isn't much luminance difference between white paper and fonts while it feels natural and easy to read, right? Now place same paper in front of a white LED light and try to read it again. Now because white is illuminated by LED light it is so much harder to see fonts and reading gives trouble even headache in few minutes only, right? This is exactly our problem that in our screens white luminance is so much higher than colours and black it is tiring our eyes to read and giving us eye strain eventually. This could be because of a defect because all panels can't be produced in same quality which is why they need to be calibrated. It could be fixed by calibration perhaps or it could be us that we aren't used to it while high refresh rate is making it worse. But im an engineer who spent half of his life infront of screens i didn't even know i could get eye strain from a screen, never happened before. So sensivity is at least likely canidate here i think, especially if we consider this panel is quite cheap indeed.

    About how i significantly reduced it, changing brightness reduces brightness of everything not just white so there is still significant difference between white and colours and black so it gives temporarily relief but if you keep reading eye strain returns not long after. Same goes for changing colours and making white yellowish aka ''softer'' but in reality IPS panels can't reduce blue light alone rather increases green and red to give yellowish colour which means white luminate is still quite high. I noticed gamma setting increases while luminance more than brightness setting so to reduce white luminance alone i reduced gammas greatly and make up for brightness loss with brightness increase and colour loss with digital vibrance. So at the end i got a dimmer screen with like 30% reduced white luminance while 10% colour luminance and the severe difference between them got lowered.

    It isn't perfect and colour accuracy is out of window but at least white is actually much softer now and not giving me same level eye strain anymore. Perhaps i would send my laptop to service for colour calibration if you think it might work but i wish Acer offered different screens really, i would gladly pay 100-200 dollars more and get better panel with much better colour accuracy and brightness levels..

  • eminmetehan
    eminmetehan Member Posts: 10

    Tinkerer

    Permanently fixed the problem with installing an ICC profile, Acer must share several of them on their support page so people can try them and choose which ever they like which wouldn't be too hard i think. Just choose an example laptop, create some ICC profiles with different luminance settings and upload them to the site! They wouldn't offer 100% correct colours but they would prevent such eye strain issues for sure…

    Thank you everybody who tried to help!

  • dmgc
    dmgc Member Posts: 6 New User

    The idea of taking medicines to cope with the poor quality of Acer displays is ridiculous. There are dozens of people complaining about eye strain with their computer displays. They are clearly doing something wrong whilst assembling the computer parts, even though they don't admit it. I have that same problem as you describe here and I am very close to go to court with this dishonest brand and the seller too. People need to start complaning, otherwise they will joke with our pockets and our health. Disgraceful company.