Acer Swift 3 SF314-512 I can't install Acer Quick Access

ch3vy01
ch3vy01 Member Posts: 2 New User
edited September 7 in Swift and Spin Series

I want to install Acer Quick Access because I want to change the speed of my fans and it worked before, but I did a clean instalation recently and now I can't install the latest version listed on the product support site. My laptop is an Acer Swift 3 SF314-512

[Edited the thread to add model name to the title]

Answers

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    Where are you getting Acer Quick Access? I believe that is included in the Acer Care Center download for the SF314-512 models on their support site. If you are trying to install a different version, then that is likely why it fails.

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  • ch3vy01
    ch3vy01 Member Posts: 2 New User

    Yes, it is included on the downloads. I'm downloading from exactly the link I'm supposed to yet it is not working

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    What error message does it give when you try the install? It might require something like a specific version of the .NET framework…

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  • lchiang
    lchiang Member Posts: 1 New User

    Try installing "Acer Sense" from Microsoft Store. I has the same problem before and now it works for me

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    The Windows Store version is a bit more generic, so might not have all functions that the version targeted at your machine has.

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