Helios Neo 16 Freezes after a few minutes of playing

dominiqueHum
dominiqueHum Member Posts: 2 New User

I got this Helios Neo 16 last March 3, 2024. I mostly used it to do basic stuff like documents but lately I was invited to play Fortnite and I enjoyed it. That's when I experienced this freezing whenever I play for 30 mins or so. I've updated everything drivers and software's but I still can't fix this issue. I also did the tweaks from the other forum to optimize the laptop but to no avail.

I just would like to ask any suggestion that might work to fix this before I send my laptop to the center.

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