My Predator Helios 16 is broken and needs repair

wodeningzi
wodeningzi Member Posts: 2 New User
edited August 31 in Predator Laptops

I don't know what the self-service verification code is, and there is no prompt on how to get it. I only have my SNID.

Answers

  • wodeningzi
    wodeningzi Member Posts: 2 New User

    I bought this two months ago.
    I upgraded the memory two months ago. Two days ago, when I was playing games, the screen suddenly froze, and the keyboard and mouse lights went out. After restarting, the screen did not display, and the keyboard and mouse had no power. After a few minutes of starting, the fan would start to rotate.

  • parrot549
    parrot549 Member Posts: 7

    Tinkerer

    Near the verification code line should be a box with some distorted letters (and possibly numbers) that they want you to enter to prove you're not a robot. Good luck. I've never successfully managed to enter what is displayed there.

    It looks like you may be trying to do this on your phone, and when I tried browsing to the site on my phone, I couldn't see the graphic with the letters and numbers. They should be between the line for the code and the magnifying glass.

    I will also add it seems to work better in Edge or Chrome that it does in Firefox, but not on my phone.