I want to add new ssd to my Predator neo 16 laptop

nk412k
nk412k Member Posts: 1 Newbie
edited August 7 in Predator Laptops

I have recently bought a new Acer Predator neo 16 laptop and i want to add a ssd in it, but there is a sticker on back side of it saying warranty void if seal is broken. So do i need to go to Acer service Centre to install the new install the new ssd. If yes how do i find the nearest service service Centre. I tried whatsapp chat for customer support they sent a Mobile number. I have be trying to call on that number for 5 days but they are not picking. I even ask them to give another centre Contact number but they stop responding. What to do now. what kind of service is this.

[Edited the thread to add model name to the title]

Answers

  • Jack22
    Jack22 ACE Posts: 4,169 Pathfinder

    @nk412k

    If you are looking for upgrade than yes, you can do it yourself. Just by removing the sticker will not void the laptop warranty but make sure no parts gets damaged inside the laptop

    Click on 'Yes' if the comment answers your question!
  • Mun47
    Mun47 Member Posts: 1 New User

    I removed the sticker (made a hole in it) and added RAM to my laptop on my own, but now I'm worried that this might void my warranty. I went to the service center to ask about it, and they said, "As you can see and read on the sticker, it can void the warranty." but they also mentioned that if I want to upgrade the SSD, they can do it and replace the old sticker.

    I'm not sure if this is true or if they're just trying to upsell parts. To be safe, I'm planning to go back to the service center next week and have them upgrade the SSD using the one I bought outside the SC.

  • Jack22
    Jack22 ACE Posts: 4,169 Pathfinder

    In that case please call Acer and double check with them.

    click the link below to contact Acer

    https://www.acer.com/us-en/languages

    Click on 'Yes' if the comment answers your question!