The monitor has 3 different serial numbers

samikaya23
samikaya23 Member Posts: 3 New User
in Monitors

Hello. Last week, a monitor was purchased, but the serial number on the box is different from the serial number on the back of the screen, and the serial number on the invoice is also different. Additionally, the product arrived not with the original seal but with a "Fragile" sticker. What should I do in this situation? Thank you.

Answers

  • samikaya23
    samikaya23 Member Posts: 3 New User
    edited August 26

    ORIGINAL:

    merhabalar. geçen hafta monitör aldım fakat kutudaki seri numara farklı ekran arkası seri numara farklı ve faturadaki seri numara farklı ayrıca ürün orjinal bantlı şekilde değilde dikkat kırılır yazılı bant ile sarılıp geldi. bu durumda ne yapmalıyım. teşekkür ederim.

    TRANSLATE:

    Hello. I bought a monitor last week, but the serial number on the box is different, the serial number on the back of the screen is different, and the serial number on the invoice is different. Also, the product came wrapped with tape saying, "be careful not to break", not with the original tape. What should I do in this situation? 

    Thank you.

    [The message was translated using Google translation]

  • samikaya23
    samikaya23 Member Posts: 3 New User

    Hello. Last week, a monitor was purchased, but the serial number on the box is different from the serial number on the back of the screen, and the serial number on the invoice is also different. Additionally, the product arrived not with the original seal but with a "Fragile" sticker. What should I do in this situation? Thank you.

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    Contact your vendor, unless the monitor was described as refurbished or open box it should not be mismatched.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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