Acer Predator PHN16-71 Crashing and BSOD sometimes - Stop code FAULTY HARDWARE CORRUPTED PAGE

kim27x
kim27x Member Posts: 6

Tinkerer

edited August 22 in Predator Laptops

Hello, my Acer Predator Helios Neo 16 i5 13500HX RTX 4050, which I bought in July 2023, has been crashing and getting BSODs for the past two weeks.

Could this be related to the Intel 13th/14th gen issue? The crashes started only 2 to 3 weeks ago.

My games don't crash when I play in Quiet mode or when the charger is unplugged, but as soon as I plug in the charger or switch to Balanced/Performance mode, the game crashes and sometimes causes a BSOD.

Stop code FAULTY HARDWARE CORRUPTED PAGE

My Windows is fully up to date, and all my drivers are current as well. I’ve already reset my PC and removed everything, but the crashes are still happening. Here are my HWINFO results, though I’m not sure how to interpret them.

[Edited the topic title to include the topic issue.]

Answers