There are bubbles in my swift 5 laptop backside

solomsel
solomsel Member Posts: 1 New User
edited August 22 in Swift and Spin Series

There are bubbles in my swift 5 laptop backside. I have purchased this laptop one year ago...what should I do

Answers

  • StevenGen
    StevenGen ACE Posts: 12,204 Trailblazer

    That is normal and its happened to allot of users, contact Acer and tell them about your problem as thi is a known problem.

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    Contact Acer support, they have been pretty good about fixing it for users.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • MrBang86
    MrBang86 Member Posts: 2 New User

    Hello! The same thing happened to my laptop, it was even deformed, bent, buckled and now separates from the laptop. I live in Vietnam and was very disappointed when the customer service team said they couldn't help, and the company had stopped producing this case. It's sad to say that Acer is abandoning its customers?! Am I forced to throw away a very good laptop I bought for over 25 million just because the cover (bottom) is damaged?! What can I do, how can I contact overseas customer service (headquarters) directly? Vietnam is just a distributor.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,312 Pathfinder

    @MrBang86

    You can search Aliexpress for a replacement bottom cover. They should have it.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • MrBang86
    MrBang86 Member Posts: 2 New User

    @AnhEZ28 thank bro! i will try follow the way you said.