Monitor locked at 60hz please help VG271U

TheMinister
TheMinister Member Posts: 3 New User
edited July 2022 in Monitors
Hello people smarter then me, I'd love it if someone can help out.

I just bought a Acer monitor Nitro VGU Series/VG271U (acr06d7) on the box it said the monitor is 144hz however when I go to the advanced setting and there is only 60hz available from the drop down menu. 

My GPU is a AMD Radeon R9 200 Series, I don't know if it's relevant but thought I better leave it here.

Can someone tell be what I'm missing and how to fix this.

Thank you.

{Thread was edited to add model name to the title}

Answers

  • StevenGen
    StevenGen ACE Posts: 12,142 Trailblazer
    TheMinister said:
    Hello people smarter then me, I'd love it if someone can help out.

    I just bought a Acer monitor Nitro VGU Series/VG271U (acr06d7) on the box it said the monitor is 144hz however when I go to the advanced setting and there is only 60hz available from the drop down menu. 

    My GPU is a AMD Radeon R9 200 Series, I don't know if it's relevant but thought I better leave it here.

    Can someone tell be what I'm missing and how to fix this.

    Thank you.
    First make sure that you have the last driver for the AMD Radeon R9 200 Series and then have a look at this guide "AMD Radeon Settings Refresh Rate Guide. Change Refresh Rate" as and if this does not work (as this is a common problem with the AMD Radeon R9 200 Series gpu) then you cant have 144Hz refresher rates. 
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    There are a bunch of different AMD Radeon R9 200 Series models. Is yours a 270, 280, 290, etc.?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Can you send a screenshot of this setup?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • TheMinister
    TheMinister Member Posts: 3 New User
    egydiocoelho said:
    Can you send a screenshot of this setup?




    here you go hope this helps
  • TheMinister
    TheMinister Member Posts: 3 New User
    billsey said:
    There are a bunch of different AMD Radeon R9 200 Series models. Is yours a 270, 280, 290, etc.?
    It's a 290StevenGen said:
    TheMinister said:
    Hello people smarter then me, I'd love it if someone can help out.

    I just bought a Acer monitor Nitro VGU Series/VG271U (acr06d7) on the box it said the monitor is 144hz however when I go to the advanced setting and there is only 60hz available from the drop down menu. 

    My GPU is a AMD Radeon R9 200 Series, I don't know if it's relevant but thought I better leave it here.

    Can someone tell be what I'm missing and how to fix this.

    Thank you.
    First make sure that you have the last driver for the AMD Radeon R9 200 Series and then have a look at this guide "AMD Radeon Settings Refresh Rate Guide. Change Refresh Rate" as and if this does not work (as this is a common problem with the AMD Radeon R9 200 Series gpu) then you cant have 144Hz refresher rates. 
    there didn't really help and the 3-rd one I could even figure out my app looks a lot different and i couldn't find these options

    I really hope it's not the GPU 
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder
    @TheMinister try to plug the monitor with either HDMI or Display port
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    In digging through a bunch of reviews on the AMD Radeon R9 290 I don't see any that mention support for higher refresh frequencies than 60Hz... After all, it is several years old and wasn't their top of the line when produced.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • cristoferrao
    cristoferrao Member Posts: 2 New User

    Hi i have a rtx 3050 laptop and connecting though hdmi I first used a hdmi from acer but its showing 60hz max at 1440p then i bought another hdmi v2.1 on my new vg271u m3 monitor but still show only 60hz max i tried every thing on internet but nothing seem to work now laptop don't have dp port so cannot test that out

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