Acer Orion 7000 with I9-13700KF - Intel 13th-14th gen processor issue.

jango123
jango123 Member Posts: 11 New User
edited August 7 in Predator Desktops

Hello,

I have acer orion 7000 with I9-13700KF and I am one of the people affected by the Intel 13th-14th gen processor issue.

Intel has acknowledged the issue and has taken full responsibility, extending the warranty for these processors.

On their website, there's an option to receive an extended warranty or replacement for BOX or TRAY processors.

For OEM processors, they advise contacting the manufacturers (like ACER). The issue is that there is no way to reach ACER support all the links on their site are broken, and even emailing them leads straight to an ACER community message. It might be because they are no longer operating in my country. Does anyone know how to contact international support or something similar?

[Edited the topic title to include model number]

Answers