Multiple BSOD Acer Aspire 7 a715-42g-r9f8

reycovirt
reycovirt Member Posts: 3 New User

Laptop is 1 year and 4 months old and right now im facing multiple BSOD even after fresh install of windows 11. Tried RAM memtest no problem with my ram card also bought new 16gb ddr4 3200mhz still having the same problem.

Answers

  • katanaotsutsuki
    katanaotsutsuki Member Posts: 2 New User

    Facing the same issue, no resolution yet. Please let me know if you were able to solve this.

  • reycovirt
    reycovirt Member Posts: 3 New User

    I have noticed that that bsod happens mostly during boot after acer logo and entering desktop with charger plugged in. But so far i experimented without charger and restart the laptop couple of times i don't encountered bsod...

  • StevenGen
    StevenGen ACE Posts: 11,945 Trailblazer
    edited August 4

    What is the BSOD error code or description that you are getting, as that will tell you what the BSOD is caused by, and you can get a fix on the web for that particular BSOD error?

    Also make sure that you have the latest Aspire A715-42G bios version 1.10 installed and install the AMD Chipset Driver and VGA Driver and for the NVidia Graphics gpu install the GeForce Experience software so that you can scan for the latest NVidia gpu driver for your laptop and you can also play all games through this NVidia specialist gaming settings, as this is a specialist NVidia drivers software that installs all NVidia gpu drivers automatically, but make sure that you use the Advanced > Clean Install feature whenever you install NVidia gpu drivers so that the old gpu driver is uninstalled completely.

    Also, make sure that all windows updates are installed and also install the Windows Updates > Advanced Options > Optional Updates > Driver Updates like and if you have an Inside Update – Firmware for your gpu or bios, as these updates are essential for your laptop to work properly and 100% without giving you BSODs especially with an AMD cpu and chipset laptop.

    As all BSODs are usually caused because you don't have appropriate drivers working properly with your laptops hardware and the bios or firmware is not updated that is available for your laptop, especially the Aspire AMD cpu with the dedicated Nvidia gpu range of models like the Aspire A715-42G that can get buggy. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • reycovirt
    reycovirt Member Posts: 3 New User

    Sad to say been doin and finding solution for almost 2 weeks now and same problem persist also bios is already up to date... I just noticed that it happens everytime i plugged the charger... When not plugged in i did not encounter any bsod so far...BSOD mostly happens booting passing acer logo and after entering PIN to enter desktop...