Trying to Activate port HDMI on Acer Aspire C27-1751_W

Tasgab
Tasgab Member Posts: 4 New User
edited July 26 in All-In-One PCs

ORIGINAL TEXT :

Buna ziua,
Am o intrebare legata de portul HDMI IN.
Am cablu HDMI tata-tata conectat intr PC Acer si iesirea unui NVR pentru camere video.
Nu reusesc sa vad nimic pe PC Acer Aspire C27 All in One, intrucat pare ca portul HDMI nu e activ.
Am conectat cablul HDMI intr-un TV Smart si NVR este ok, furnizeaza semnal la iesire.
Nu inteleg de ce nu afiseaza PC -ul nimic. E problema strict legata de PC.Am incercat sa activez HDMI IN, dar degeaba, nu reusesc.
Multumesc anticipat pentru sfaturi.
Observatieș: porturile USB sunt ok.

TRANSLATION :

Hello, I have a question related to the HDMI IN port. I have a male-male HDMI cable connected to the Acer PC and the output of an NVR for video cameras. I can't see anything on the Acer Aspire C27 All in One PC, because it seems that the HDMI port is not active. I connected the HDMI cable to a smart TV and the NVR is ok, it provides a signal at the output. I don't understand why the PC doesn't display anything. It's a problem strictly related to the PC. I tried to activate HDMI IN, but in vain, I can't. Thanks in advance for the advice.

Note: USB ports are ok.

[The message was translated using Google Translation]

[Edited the thread to add model name to the title]

Answers

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    Which C27 model do you have? Your full model number is usually on the same sticker as your serial number, it should look something like C27-xxx-xxxx. There have been a bunch of them over the years…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Tasgab
    Tasgab Member Posts: 4 New User

    My model is AcerAspire C27-1751_W

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    Could you take a picture of the ports on the back? IIRC there are two HDMI ports, one for an external monitor and one to allow the AIO to be used as an external monitor for another system… There is either an on screen display menu item to set for incoming HDMI or a switch/button.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Tasgab
    Tasgab Member Posts: 4 New User

    Do you have photos of the HDMI ports.
    There is also a PC/HDMI toggle button, but it does nothing.
    Attached are photos of what appears on the screen when the button is pressed for 10 seconds.
    Whatever I do, it does not switch from PC mode to HDMI mode, external display.

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    When you connect the external machine to the HDMI In port, turn on that machine, and then click the PC/HDMI toggle button, what happens?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Tasgab
    Tasgab Member Posts: 4 New User
    edited July 28

    Nimic prin apăsarea butonului. Practic, intrarea HDMI nu există. Sau nu e activă.

    Nothing by pressing the button. Basically, the HDMI input does not exist. Or it is not active.