Acer Swift X 14 SFX14-71G-7983 laptop, don't start without powerplug :(

Cirdecpc
Cirdecpc Member Posts: 5 New User
edited July 19 in Swift and Spin Series

Hello everyone,

If I am on battery, when I press the start button of my Acer Swift X 14 SFX14-71G-7983 laptop, the power LED starts blinking orange and the computer does not start.

If I am plugged in, the same action allows the computer to start without any problem. Once started, I can remove the power supply, and the computer works very well on battery.

I did the battery test with the 'Acer Care Center' utility which indicates that its condition is 'good'.

How can I start my computer without power?

[Edited the thread to add model name to the title]

Best Answer

  • Cirdecpc
    Cirdecpc Member Posts: 5 New User
    Answer ✓

    A technician gave me a procedure that worked:

    1- turn off the computer and unplug it

    2- keep the on/off button pressed for 30 seconds

    3- reconnect the computer, start it and turn it off again

    4- unplug and start on battery to check that the problem is resolved

    the problem would be due to the capacitors which must be discharged

    Have a nice day

Answers