Keyboard rgb lighting issue - Acer Nitro 16 AN16-41

BlushedElf
BlushedElf Member Posts: 4 New User

Hi, about 2 weeks ago my nitrosense app got an update and after this update i have not been able to set my keyboard lighting back to Global, it is stuck on Area Control. I am still able to change the colors in each area but im not able to set it back to any global modes. I have already tried to restart the acer lighting service and acc service but that didn't work. I am able to click on global but im not able to click on any buttons under the global lighting mode nor does the keyboard lighting change.

Attached is a screenshot where none of the buttons under Global work or change anything.

Answers

  • ejh0001
    ejh0001 Member Posts: 1 New User

    Seems related to transferring control to Windows 11 for "dynamic lighting control" and Windows not recognizing the laptop as an RGB device. Same thing happened to me. I uninstalled NitroSense completely and then re-downloaded the October 2023 version and it works. Just make sure not to let Nitrosense update itself.

  • Dalan
    Dalan Member Posts: 1 New User

    Because of this problem, I deleted nitrosense and downloaded the October 2023 version from the off-site (from here). After installation, nitrosense does not start for me. Tell me what to do