Aspire A515-51G-59UX - Do RAM Fault cause CPU speed Drop suddenly?

Sobuj · July 6

I am using Acer Aspire A515-51G-59UX core i5 7th gen and 8 Gb RAM [4Gb Soldered and 4Gb sitck] with 2 TB HDD along with 512GB SDD.

I have been facing some problems recently. When I first ran the laptop in the morning, its CPU speed dropped and stayed fixed at 0.38 GHz. Online portal and videos told that, it can be heating issues, check the CPU cooler. My CPU cooler is okay and running well.

But after I removed my 4 GB RAM and ran it again. The problem is gone. And then I again put the ram and ran the laptop. And it ran without any issues. But after 10 hours of running, the speed again dropped to 0.38 GHz.

And now I am following this process for a couple of days. So, what should I do?

[Edited the thread to add model number to the title]

GAMING6698 · July 6

https://community.acer.com/en/discussion/708393/aspire-a5-do-ram-fault-cause-cpu-speed-drop-suddenly

When RAM is faulty, it may not respond to read or write requests correctly or within expected timeframes. This delay can cause the CPU to wait longer than normal for data or instructions, slowing down overall performance.

Which ram did you purchased?

Sobuj · July 6

I am using the same RAM, that came with the laptop.

GAMING6698 · July 6

https://community.acer.com/en/discussion/comment/1284764#Comment_1284764

I am talking about the one which causes slow CPU speed

Sobuj · July 7

https://community.acer.com/en/discussion/comment/1284766#Comment_1284766

The one I have shared an image of. I have only one RAM which can be separated. The other is one soldered in the motherboard. But from yesterday, I didn't face the issue yet.

StevenGen · July 7

https://community.acer.com/en/discussion/comment/1284764#Comment_1284764

A cpu speed drop is due to cpu throttling with its voltage, or the cpu is overheating, If removing the ram fixes the cpu speed, then you have a faulty ram, use another ram module and see if the cpu keeps its normal speed. The below specs and ram module tables is the memory specs given by Acer for the Aspire A515-51G for your laptop, so only use the below memory. Good Luck and hope this helps you out some more.