Slow download speed at drivers section on official acer servers

lucasbernardes
lucasbernardes Member Posts: 2 New User

Hi i have upgraded my notebook Acer aspire V3-571G to windows 64bits, and i cant find the cd that came with this notebook, so i tried to download all the drivers from Acer>Support>Drivers and the downloads are extremely slow, like 16kb/s(kilobits), i can get 3,5MB/s (Megabits) on any other place. i especialy looking for the wifi driver (Atheros) version 10.0.0.217.v3. that is no where else to be found.

Ty Lucas Bernardes

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

     

    Wireless LAN Atheros Wireless LAN Driver (new) 10.0.0.217.v3 216.5 MB

    2012/12/28

     

    You're looking for the Atheros 10.0.0.217 v3 driver listed above that is linked on the Aspire V3-571G Windows 8 64 bit drivers page?  Look under "Windows 8 64-bit"  rather than the Upgrade list.

     

     

  • ralphcooper
    ralphcooper Member Posts: 1 New User

    I have the same problem, consistently over the past year over different systems. Driver Downloads, regardless of which one are unreasonably slow.

     

    I've been waiting 4 hours for my VGA drivers to download at 50kb/second on a 200mbps connection.

  • sam2691
    sam2691 Member Posts: 1 New User

    it might be due to slow responce of server from acer drivers supports Smiley Sad

     

     

     

    [edited to remove unnecessary link]

  • huck5
    huck5 Member Posts: 1 New User

    I get the same thing, INCREDIBLY SLOW downloads on any file type from the http://us.acer.com/ac/en/US/content/drivers

    download page.  Just tested my bandwidth on two different computers, and have 20MB download and 8mb up.  

     

    At this rate, it will take an hour to download a 226MB driver (currently 16.5/226MB, and 1 hour left)...

     

    Trying to fix the WiFi from dropping on this brand new Acer M5-481PT labtop before I take it back to Best Buy.  

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We would like to thank all of you for posting on slow downloads through the download service.

     

    We have our global and local teams working on the issue to improve speed and responsiveness of the site and downloads.

     

  • Scotty13
    Scotty13 Member Posts: 1 New User

    14KBps for me too on a 20.3Mbps connection.  Need the new NVIDIA Driver which is 250MB.  Have been downloading for almost 2 hours already and from the looks of it I have about 1-2 hours remaining.  Ridiculous!  Slowest download since the days of my dial up 2400 baud modem back in 1988.  C-Mon ACER!

  • eivin
    eivin Member Posts: 5 New User

    In this highspeed data age THIS IS STILL the slowest downloading web site ever!! 4 hour for downloading the Nvidia driver for the 5750G ???????  This is just down to the bottom in de bucket in the black sea. Junk site

     

    Dont just sell the stuff, Acer you need to follow them up too !!!!  

  • eivin
    eivin Member Posts: 5 New User

     

    Re: Slow download speed at drivers section on official acer servers

    ‎04-16-2013 02:52 PM

    We would like to thank all of you for posting on slow downloads through the download service.

     

    We have our global and local teams working on the issue to improve speed and responsiveness of the site and downloads.

     

     

    Acer realy work fast Smiley Frustrated It is slower than ever !!!!

  • taemurz
    taemurz Member Posts: 1 New User

    Today is 14th May 2013 and the slow response issue is STILL the case with the ACER servers.

     

    Wouldn't be better for ACER to host their drivers externally ? better than hosting them on ACER servers surely ..58mb 43kb/sec !!!!

     

    I wonder if Acer are running their internet connection through dial-up ?

     

  • jwvdo
    jwvdo Member Posts: 1 New User

    Agree with everyone above.

     

    I have a fibre connection. I don't expect a site to give me 330MBit/s, but I don't expect it to serve out at 32Kbit/s, as it is doing right now.

     

    I am downgrading Windows 8 to Windows 7, and I need the network driver in order to then load from Windows Update. THEN I can load most drivers and dispense with loading them from Acer's driver site.

     

    Another hour of waiting. Someone mentioned this is like dial up; well +1.

     

    Come on Acer, this is very unprofessional and makes me think you're a two-bit company, especially when your main website has no issues whatsoever (responsive as far as I can tell).

     

  • freeman101n
    freeman101n Member Posts: 1 New User

    I bought an Acer Aspire 5742G for over 500€ and i reinstalled my Windows system today. 
    Now i am downloading the acer drivers for my notebook for over 2 hours!
    Usually i am able to download with 5 MB/s, but these drivers are downloading with 21,7 KB/s for over 2 hours (160 MB remaining for the last driver) Smiley Sad

    Today is the 07.08.2013 and the problem with the downloading speed is still not fixed!
    Please fix this, i paid a lot of money for my Acer notebook and i want to see some service.

  • ares
    ares Member Posts: 1 New User

    Speeds are absolute bull**bleep**.....trying to fix the lousy wireless with a driver update and download is taking hours......when will it be fixed?

  • OliverWu
    OliverWu Member Posts: 1 New User
    It should be improved by. Please kindly share your experience.
This discussion has been closed.